Leonor Suarez
New York,NY
Summary
32 years of experience as a pharmacy technician with extensive knowledge of medical terminology, and insurance benefit determination processes using EHR/EMR systems and payer websites. Efficient in assessing data required for authorizations, appointments, and enrollments. Fluent in written and spoken English and Spanish, with strong communication skills.
Overview
32
32
years of professional experience
Work History
Patient Financial Advisor
New York Presbyterian Hospital Columbia University
02.2022 - 02.2023
- Completes insurance verification, eligibility, and benefit determination using Epic EHR, and payer websites, for insurance plans.
- Interpret and document co-pay, deductible, share-of-cost, co-insurance, maximum benefit levels, and available days.
- Develop a strong understanding of procedures and diagnoses to ensure proper authorizations for services.
- Communicate with clinics and providers to secure necessary information for authorizations.
- Prioritize work to minimize financial risk and meet productivity goals.
- Understand the role of financial counseling in securing clearance for cases without authorization.
- Notify the department manager of issues or obstacles.
- Apply strong writing skills to document accounts and communication.
- Manage phone calls and respond to customer inquiries promptly.
- Assist team coordinator and department manager with special projects.
- Perform other assigned duties and responsibilities.
Pharmacy Technician
New York Presbyterian Morgan Stanley Children's Hospital
10.2006 - 02.2022
- Under the direct supervision of a registered pharmacist, assisted with the preparation of hazardous drugs, including chemotherapy.
- Assisted with training pharmacy students, interns, and new technicians.
- Completed routine nursing station inspections, and upkeep of medication rooms, and IV rooms.
- Staged, prepared, and filled medication orders.
- Deliver medications to nursing stations, operating rooms, and the emergency department.
- Responsible for replenishment and maintenance of Emergency Drug Kits (EDK).
- Maintained proper USP 797 and USP 800 policies and procedures.
Pharmacy Technician
Rite Aid Pharmacy
09.1990 - 10.2006
- Process OTC orders, filled prescriptions, and complete all required documentation for pharmacy benefit managers and payers.
- Provide excellent written and verbal
- Receive and stock merchandise within the Pharmacy.
- Worked the front-end register for patients and other customers.
Education
Pharmacy Certification -
The Manhattan Institute
New York, NY01.2009
High School Diploma -
The University School
Bridgeport, CT10-2003
Skills
- HIPPA
- Simplify 797
- EPIC EMR
- Medical Terminology
- ICD 9
- Medication Reconciliation
- Inventory Control
- HIMS
- Medicare
- Medicaid
- MS Office
- Automated Dispensing System
- Patient registrations
- Patient screening
- Data entry experience
- Professional telephone etiquette
Timeline
Patient Financial Advisor
New York Presbyterian Hospital Columbia University
02.2022 - 02.2023
Pharmacy Technician
New York Presbyterian Morgan Stanley Children's Hospital
10.2006 - 02.2022
Pharmacy Technician
Rite Aid Pharmacy
09.1990 - 10.2006
Pharmacy Certification -
The Manhattan Institute
High School Diploma -
The University School
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