Leonora Nevarez
letter carrier
Rio Rancho,NM
Summary
City Letter Carrier offering 7 years of industry experience. Strong history of managing high-volume routes with superior accuracy. Frequently commended for efficiency and attention to detail. Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results.
Overview
18
18
years of professional experience
Work History
City Letter Carrier
United Postal Service
08.2016 - Current
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
Apparel Associate, Pharmacy Tech, Cashier
Walmart
03.2015 - 08.2016
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Collected co-payments or full payments from customers.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
Bookkeeper, Payroll, Tax Preparer
H & R Block Tax Services
01.2006 - 02.2015
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Established a well-organized filing system for maintaining all payroll-related documents securely.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Maintained payroll information by calculating, collecting, and entering data.
Education
High School Diploma -
Santa Fe High School
Santa Fe, NM06.1989
Timeline
City Letter Carrier
United Postal Service
08.2016 - Current
Apparel Associate, Pharmacy Tech, Cashier
Walmart
03.2015 - 08.2016
Bookkeeper, Payroll, Tax Preparer
H & R Block Tax Services
01.2006 - 02.2015
High School Diploma -
Santa Fe High School