Lequisha Jeanty
Jonesboro,United States
Summary
Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Barista
Sodexo @ Google
12.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Server
Nouveau Bar & Grill
03.2023 - Current
- Greet customers and offer seating options
- Provide menu and recommend food and drink options based on customer queries
- Process customer payments
- Accurately record and submit each guest's food order to the kitchen staff
- Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
Manager/Bartender
Hippin Hops Brewery
11.2021 - 03.2023
- Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling beer operations
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures
- Planned and coordinated special events to boost customer numbers and profits.
Bartender/Server
New Realm Brewing
11.2017 - 10.2021
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Provided exceptional service to high volume of daily customers
- Operated POS terminals to input orders, split bills and calculate totals
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Car Rental Agent
Avis Budget Group
10.2020 - 04.2021
- Processed rentals and collected associated payments
- Drafted contracts, explained terms to customers and acquired signatures
- Resolved customers' complaints regarding products or services.
Barista/Honor Bar Attendant
The Ritz-Carlton Atlanta
01.2017 - 08.2017
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Supported highest standards of conduct and service to support company reputation
- Described menu items to customers and suggested products based on stated preferences.
Education
High School Diploma -
Parkland High School
Winston-Salem, NCCosmetology
Paul Mitchell The School - Atlanta, LLC
Atlanta, GASkills
- Customer Service and Rapport
- Complex Problem Solving
- Service Oriented
- Issue and Conflict Resolution
Timeline
Barista
Sodexo @ Google
12.2023 - Current
Server
Nouveau Bar & Grill
03.2023 - Current
Manager/Bartender
Hippin Hops Brewery
11.2021 - 03.2023
Car Rental Agent
Avis Budget Group
10.2020 - 04.2021
Bartender/Server
New Realm Brewing
11.2017 - 10.2021
Barista/Honor Bar Attendant
The Ritz-Carlton Atlanta
01.2017 - 08.2017
High School Diploma -
Parkland High School
Cosmetology
Paul Mitchell The School - Atlanta, LLC
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