Lera Chambers
Cheney Brothers Inc.
Statesville,NC
5
years of professional experience
Dedicated and dependable professional with experience in administrative support, customer service, data entry, and youth development. Skilled in communication, organization, and time management, with the ability to handle multiple responsibilities and work effectively with a team. Experienced in supporting daily office operations and creating positive experiences for clients and youth. Currently pursuing a degree in Social and Human Services and seeking an opportunity to grow professionally while making a meaningful impact.
Work History
Receptionist
2 Years 2 Months- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Maintained organized reception area, enhancing overall customer experience and professionalism.
- Coordinated scheduling for meetings and appointments, ensuring optimal time management for staff.
- Collaborated with team members to improve office procedures, enhancing workflow efficiency across departments.
- Trained new receptionists on company protocols and systems, promoting consistency in service delivery.
- Assisted in processing incoming and outgoing mail, improving communication flow within the office.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Youth Development Professional
2 Years 6 Months- Developed and implemented programs addressing educational, health, and leadership needs of members.
- Facilitated engaging activities to promote social skills and emotional development among youth.
- Collaborated with community partners to enhance resource availability for youth initiatives.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Advocated for member needs, ensuring a safe and inclusive space for all participants.
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
Education
Associate of Applied Science - Social And Human Services
Skills
Organizational skills
Time management
Call management
Data entry
Conflict resolution
Team collaboration
Youth mentoring
Timeline
Receptionist
Cheney Brothers Inc.
08.2024 - CurrentRead More
Youth Development Professional
Boys and Girls Club
02.2022 - 08.2024Read More
Mitchell Community College
Associate of Applied Science from Social And Human Services
Read More