Lerica Williams
Washington,DC
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 5+ years of relevant work experience to your team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Out Processor
Gw Mfa
01.2020 - Current
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Providing excellent customer service by promptly answering patient inquiries.
Medical Scheduler
Virginia Cancer Specialists
03.2017 - 01.2020
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Followed up with patients to reschedule missed appointments.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
EMT-Basic
AMR
08.2015 - 03.2017
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Performed medical assessments, including airway management and splinting of fractures.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Education
High School Diploma -
Anacostia High School
Washington, DCSkills
- Document Management
- Document Review
- Microsoft Excel
- Discrepancy Research and Resolution
- Multitasking and Organizing
- Data Entry
- Critical Thinking
- Attention to Detail
- Customer Service
- Problem Solving
- Multitasking
- Computer Skills
Certification
- EMT - Certified Emergency Medical Technician
- CPR, RED CROSS
- FIRST AIDE
Timeline
Out Processor
Gw Mfa
01.2020 - Current
Medical Scheduler
Virginia Cancer Specialists
03.2017 - 01.2020
EMT-Basic
AMR
08.2015 - 03.2017
High School Diploma -
Anacostia High School
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