Le Roy Churchill IV
Aurora,Illinois
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
Work History
Volunteer
Our Lady of Mercy Church
Aurora, IL
01.2023 - Current
- Prepared and cooked food for the homeless in the Aurora area
- Decorated and set up the church during the Christmas season
Customer Service Representative
Walmart
Naperville, IL
06.2021 - Current
- Assist customers with returns and exchanges on items
- Provide financial services, such as unloading money from their card, sending money to their family members in different countries, and purchasing cashier checks.
- Assist 100+ customers daily with either returns, financial services, or checking out their items.
- Swept floors and removed trash from store premises.
- I helped customers find stock, manned the register as a backup, bagged groceries, and retrieved and replaced damaged items noticed at checkout.
- Maintained cleanliness of store premises, including floors, walls, restrooms, and parking lot areas.
- Engaged in conversation with customers to understand needs, resolve issues, and answer product questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Gathered and corralled shopping carts, ferried carts back to the store, and helped guests carry out and load larger items or large grocery orders.
Education
Bachelor of Arts - Finance
Aurora University
Aurora, IL05-2027
Skills
- Organized, maintain a clean and organized work space, fast, efficient, attentive, and willing to help
Timeline
Volunteer
Our Lady of Mercy Church
01.2023 - Current
Customer Service Representative
Walmart
06.2021 - Current
Bachelor of Arts - Finance
Aurora University
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