Lesdy Medina

Provides excellent customer service while conducting donor registration, donor interviews, limited physical assessments, and Whole Blood/Apheresis Phlebotomies. Maintain a calm and professional presence to keep donors in a calm state to reduce risk of adverse reactions to donations. Monitors donor recovery and provides adverse donor reaction care management. Also responsible for various equipment and supply Quality Control.

Responsible for organizing community events and relief efforts to aid citizens in meeting their needs, including resource and facilitation of lifestyle programs, all while providing excellent customer service and upholding a culture of respect. Collaborated with low-income housing to offer free flu vaccines and Telehealth appointments, particularly catering to residents of the Coachella Valley lacking health insurance coverage.

Preform vital sings, chart preparation a week ahead of time. Created electronic lab/medication orders per a Dr's orders. Adding CPT codes to orders and verifying health insurance for up coming appts. Answering phone calls and fax as they came in. Submitted referrals to health care systems for f/u appts. While having a positive and professional demeanor.

Taking pt's vital signs such as manually checking blood pressure, glucose

Completed administrative and clinical tasks, such as scheduling appointments and preparing charts. Scheduling pt's lab appointments and verifying all medications prescriptions were made and sent out via fax. All while providing excellent customer service.

Greeting and engaging with patients. Managing scheduling and organizing files, assisting patients with filling out forms and answering their questions. Keeping the front desk or office organized and running smoothly.

Greeting and seating guests. Taking orders and delivering great food. Receiving payment and making correct change. Helping keep restaurant clean, completing side work, and organizing supplies as needed. Providing total guest satisfaction.