- Crafting and DIY Projects
- Strategy Games
- Graphic Design
- Drawing and Painting
- Video Gaming
Le'Shaunte T.J Manning
Multi Unit Store Leader Mentor
Memphis
Summary
Reliable and upbeat Store Leader successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Multi Unit Store Leader Mentor
GameStop
08.2018 - Current
- My current position of work is Store Leader 2 (Managing Two Locations).
- Throughout my years of service I've managed one of the Highest Performing Stores in my current District during the 4th Quarter of the Fiscal year.
- Helping Guests with Sales and ensuring a satisfactory sales experience during their sale.
- Doing tech trades for store credit/cash and shipping them to the warehouse facility.
- Recruiting and training new associates to provide the best customer service and maintain operations.
- Handling HR Solutions and making Schedules.
- Able to keep up performance and operations during the holiday Season.
- Achieved sales targets consistently by motivating team members and creating a positive work environment.
- Implemented loss prevention strategies to detect theft incidents and minimize financial losses for the company.
- Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
- Evaluated market trends and competitor activities; adapted strategies accordingly to maintain a competitive edge in the industry.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Developed strong customer relationships by delivering exceptional service and personalized attention.
- Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
Custom Frame Artist
Michaels
01.2020 - 08.2022
- As a framer I performed Custom Frame sales with Pictures that are most of the time of high value.
- Preserve the artwork and receive the materials to assemble the frame and closely observe them to be given to the customer.
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
- Developed unique art pieces that garnered positive attention from critics and collectors, leading to increased sales and commissions.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Education
Graduate -
Glynn Academy
Skills
Sketching
Inking
Fixing and Repairing Computers
Store operations
Promotions planning
Employee engagement
Store merchandising
Stock replenishment
Customer service
Team leadership
Scheduling coordination
Conflict resolution
Other Experience
- Selling my Art Work
- Maintaining two social platforms of broadcasting, YouTube and Twitch
Skills Learned
Store Leader 2 (Managing Two Locations), Managed one of the Highest Performing Stores in my current District during the 4th Quarter of the Fiscal year, Helping Guests with Sales and ensuring a satisfactory sales experience, Doing tech trades for store credit/cash and shipping them to the warehouse facility, Recruiting and training new associates to provide the best customer service and maintain operations, Handling HR Solutions and making Schedules, Able to keep up performance and operations during the holiday Season, Custom Framer, Performed Custom Frame sales with Pictures that are most of the time of high value, Preserve the artwork and receive the materials to assemble the frame, Closely observe them to be given to the customer
Skills And Abilities
Sketching, Inking, Painting, Digital Art, Fixing and Repairing Computers
Accomplishments
- Achieved the Store Leader Mentor Roll through effectively helping with training up coming Managers and Retail Keyholders.
Affiliations
Twitch Affiliate Program
Interests
Timeline
Custom Frame Artist
Michaels
01.2020 - 08.2022
Multi Unit Store Leader Mentor
GameStop
08.2018 - Current
Graduate -
Glynn Academy