Leshelle Jenkins
New York,NY
Summary
High performing professional with over 20 years of clinical/administrative experience delivering high impact work in a hospital and outpatient environment. Proven leader, skilled in developing strong internal and external relationships with success in recommending and introducing strategies to improve company workflow, and customer service relations to patient care.To secure a position in a health care environment, Where I can utilize my administrative and medical skills.
Overview
25
25
years of professional experience
Work History
Clinical Assistant
Mount Sinai Hospital
04.2022 - Current
- Supervise new and existing Medial/Administrative Assistant training sessions.
- Orient referrals from primary care physicians to specialists as needed for comprehensive patient management plans.
- Primary point of contact with internal and external partners to communicate and document clinical/administrative alliance matters.
- Experience in General Pediatrics, Gastroenterology, Pulmonary, Nephrology, Neurology, Endocrine, Gynecology, Urology, Cardiology, Infectious Disease, and Rheumatology.
- Developed individual treatment plans for patients based on assessment findings and best practices.
- Encourage collaborate actions amongst peers to ensure an efficient workflow within the clinical setting.
Medical Administrative Assistant
Mount Sinai Hospital
02.2019 - 03.2022
- Assigned workloads to individual Medical Assistant based on their capability and performance.
- Oversaw all tasks given to staff are done on time and up to departmental standards.
- Implement new initiatives and update all Medical Assistants on the Department of Pediatric protocols.
- Worked with Project Manager to establish staff goals as a reflection of company objectives.
- Gave prompt and accurate reviews on individual Medical Assistants performance.
- Ensured a clean, safe, and friendly working environment for all Medical Assistants.
- Reviewed and approve Medical Assistant PTO.
- Rounded daily on the Medical Assistants.
- Facilitated monthly health and safety meetings to ensure team members are trained and their work is up to code.
- Preformed annual Medical Assistant appraisals.
- Deescalated clinical patient concerns and complaints for the Department of Pediatrics.
- Ordered clinical supplies for the Department of Pediatrics.
- Placed work orders for the Department of Pediatrics.
MA Lead
Mount Sinai Hospital
04.2016 - 03.2019
- Identified root causes of recurring issues through rigorous problem-solving techniques, developing long-term solutions to prevent recurrence.
- Facilitated value stream mapping sessions to understand current state conditions clearly before designing future-state improvements based on Lean principles fully aligned with business objectives.
- Spearheaded employee engagement initiatives focused on building a Lean culture, driving ownership of continuous improvement efforts throughout the organization.
- Created standard work instructions for assembly and material handling to improve workflow and productivity [96]%.
- Collaborated with production and engineering to schedule and complete projects and special assignments and identify opportunities for short and long-term improvements.
Education
Medical Assistant Certificate - Biology
The New York School For Medical And Dental Assistants
Long Island City, NY06.1999
Skills
- Schedule Management
- Customer-Oriented
- Inventory Control
- Document Management
- Employee Training
- Policy Enforcement
- POC
- Inventory Management
- Supply Management
- Certified Phlebotomy Technician
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Pediatric Emergency Assessment, Recognition and Stabilization (PEARS)
- Electric Nerve Stimulation
Skills
Administrative, billing, counseling, indexing, insurance, managing, medical assisting, ordering office supplies, coding, receptionist, scanning, scheduling, supervising.
Timeline
Clinical Assistant
Mount Sinai Hospital
04.2022 - Current
Medical Administrative Assistant
Mount Sinai Hospital
02.2019 - 03.2022
MA Lead
Mount Sinai Hospital
04.2016 - 03.2019
Medical Assistant Certificate - Biology
The New York School For Medical And Dental Assistants