Lesley Chance
Jenks,OK
Summary
Dynamic server with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and ensure food safety, leading to repeat business. Recognized for effective communication and cash handling, contributing to a seamless dining experience and operational efficiency.
Overview
3
3
years of professional experience
Work History
Server
Outback Steakhouse
Jenks, OK
05.2025 - 05.2026
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Improved dining experience by providing prompt, attentive service to guests.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Sonic
Carhop Sonic Drive
Tulsa, OK
10.2024 - 03.2025
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Server
Waffle House
Broken Arrow, OK
08.2023 - 10.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Accurately processed orders and managed cash transactions efficiently.
- Collaborated with team members to maintain cleanliness and organization of dining area.
- Assisted in training new staff on menu knowledge and service protocols.
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Hospitality service expertise
Safe food handling
Menu memorization
Food safety practices
Supply restocking
Cleanliness standards
Timeline
Server
Outback Steakhouse
05.2025 - 05.2026
Sonic
Carhop Sonic Drive
10.2024 - 03.2025
Server
Waffle House
08.2023 - 10.2024