Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lesley Hernandez

Lesley Hernandez

Anaheim,CA

Summary

I am hardworking, honest, reliable, coachable, and a fast learner.

Overview

7
7
years of professional experience

Work History

Team Associate

Fortis Enterprises
Santa Ana, CA
04.2024 - 06.2025
  • Ensured precise labeling of items.
  • Selected and organized items to optimize packing speed.
  • Make sure that orders are packed before deadline
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Executed tasks with a focus on maintaining high productivity.
  • Worked different stations to provide optimal coverage and meet production goals.

Customer Service Associate

Walmart
Fullerton, CA
09.2024 - 04.2025
  • Processed customer transactions efficiently at the register.
  • Monitored self-checkout processes to ensure smooth transactions.
  • Managed till transactions efficiently.
  • Resolved return-related inquiries to ensure customer satisfaction.
  • Removed defective merchandise.
  • Arranged bins according to designated aisles.
  • Accessed and opened restricted items promptly.
  • Ensured surfaces were consistently clean and sanitized.

• Resolved customer inquiries efficiently.

Customer Service Associate

Walgreens Boots Alliance
Anaheim
12.2020 - 08.2023
  • Maintained orderly and well-stocked shelves.
  • Handled order fulfillment and ensured same-day dispatch.
  • Executed order fulfillment by picking, packing, and shipping.
  • Operated camera equipment for passport photo sessions.
  • Handled incoming truck deliveries efficiently.
  • Handled point-of-sale operations accurately.
  • Designed comprehensive store signage.

Certified Barista

Tierra Mia Coffee
Anaheim
01.2018 - 05.2020
  • Created lattes by steaming milk.
  • Crafted diverse Frappes to enhance customer satisfaction.
  • Maintained adequate supply levels by restocking ingredients.
  • Developed bases from initial concept.
  • Processed transactions for customers in both store and drive-thru.

Education

Valencia High School
Placentia, CA
06.2018

Skills

  • Customer service
  • Communication skills
  • Guest services
  • Leadership

Timeline

Customer Service Associate

Walmart
09.2024 - 04.2025

Team Associate

Fortis Enterprises
04.2024 - 06.2025

Customer Service Associate

Walgreens Boots Alliance
12.2020 - 08.2023

Certified Barista

Tierra Mia Coffee
01.2018 - 05.2020

Valencia High School
Lesley Hernandez