LESLEY HAYES JONES
Monroe,LA
Summary
Results-driven administrative professional with proven experience supporting daily operations, managing medical records, and coordinating schedules in fast-paced environments. Known for strong organization, accuracy, and the ability to keep operations running smoothly. Demonstrates leadership, accountability, and problem-solving skills while handling sensitive information and multiple priorities. Eager to contribute to a growing team in an administrative or project support role.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
14
14
years of professional experience
Work History
Office Manager / Medical Records
Horizon Rehabilitation Center
Monroe, LA
08.2023 - Current
- Lead daily office functions, ensuring organized and efficient operations
- Maintain, update, and secure patient records with strict attention to accuracy
- Process and manage insurance documentation, reducing errors and delays
- Coordinate patient scheduling and optimize daily appointment flow
- Act as a key point of support for staff, resolving administrative issues quickly
- Ensure compliance with confidentiality standards and office procedures
- Communicate effectively with patients, staff, and insurance providers
- Assist in improving workflow efficiency and office organization
Assembly Line Associate
Collier Investment Inc
Bossier City, LA
02.2022 - 05.2023
- Executed order processing using detailed production instructions
- Assembled and prepared pumps and materials for distribution
- Maintained consistent production output while meeting quality expectations
- Verified accuracy of packaged orders before shipment
- Supported team productivity in a deadline-driven environment
- Maintained organized workstations and adhered to safety procedures
Quality Inspector
Bancroft Bag Inc
West Monroe, LA
07.2012 - 02.2022
- Performed detailed inspections to ensure products met company standards
- Identified defects and maintained high levels of quality assurance
- Followed established safety and production guidelines
- Maintained focus and consistency in a high-volume setting
- Documented inspection results and reported issues to supervisors
- Contributed to overall product reliability and customer satisfaction
Education
High School Diploma -
Carroll High School
Monroe LA05-1994
Skills
- Operations Coordination & Office Support
- Medical Records & Insurance Processing
- Scheduling & Workflow Management
- Data Accuracy & Documentation Control
- Customer Service & Communication
- Problem Solving & Task Prioritization
- Quality Assurance & Compliance
- Team Support & Reliability
- Administrative Support
- Records Management
- Scheduling & Coordination
- Data Entry
- Microsoft Office (Word, basic computer skills)
- Organization & Multitasking
- Attention to Detail
- Customer Interaction
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager / Medical Records
Horizon Rehabilitation Center
08.2023 - Current
Assembly Line Associate
Collier Investment Inc
02.2022 - 05.2023
Quality Inspector
Bancroft Bag Inc
07.2012 - 02.2022
High School Diploma -
Carroll High School