Lesley Painter
Harpers Ferry,WV
Summary
Experienced with customer relationship management and sales growth strategies. Utilizes effective communication and negotiation skills to drive client satisfaction and retention. Track record of achieving sales targets through strong understanding of market trends and customer needs.
Overview
2015
2015
years of professional experience
Work History
Senior Sales Associate
7/11 Convenience Store
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new sales associates, enhancing team performance and customer service skills.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Resolved customer inquiries and complaints effectively, improving overall satisfaction ratings.
Assistant Manager
Potomac Farms
Shepherdstown, WV
04.2007 - 08.2014
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Coordinated weekly staff schedules to optimize productivity and coverage during peak hours.
- Implemented training programs for new hires, enhancing onboarding efficiency and team integration.
- Evaluated customer feedback to improve service quality and enhance overall customer satisfaction.
- Mentored junior team members, fostering skill development and promoting a collaborative work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma -
Jefferson High School
Flowing Springs Road05.1988
Timeline
Assistant Manager
Potomac Farms
04.2007 - 08.2014
Senior Sales Associate
7/11 Convenience Store
High School Diploma -
Jefferson High School