Lesley Rosales
Precision tire shop services
Perryton,TX
2
Languages
8
years of professional experience
Results-driven Secretary/Bookkeeper with 3 years of experience in managing front-desk operations and performing daily bookkeeping tasks in the automotive service industry. Proficient in maintaining organized customer records, processing invoices, and ensuring accurate financial documentation. Demonstrated ability to enhance customer satisfaction through effective scheduling and communication, contributing to streamlined operations and improved service delivery.
Work History
Secretary/Bookkeeper
3 Years 7 Months- Managed front-desk operations by greeting customers, answering multi-line phones, and scheduling tire service appointments to ensure accurate bookings and minimal wait times.
- Maintained organized customer and vehicle records, updating work orders, invoices, and service histories to support accurate billing and repeat service tracking.
- Performed daily bookkeeping tasks, recording sales, payments, and expenses in ledgers or basic accounting systems to keep financial records current and audit-ready.
- Prepared and issued customer invoices, processed cash and card payments, and reconciled receipts with end-of-day totals to support accurate cash handling and deposit preparation.
- Coordinated with technicians and management to prioritize work orders, communicate service status to customers, and ensure documentation matched completed tire and shop services.
Assistant Front Desk Manager
4 Years- Supervised front desk operations, ensuring smooth check-in, check-out, and reservation flow.
- Trained front desk agents on guest service standards, billing procedures, and property management system usage.
- Resolved guest concerns promptly, maintaining service quality and protecting brand reputation.
- Coordinated shift schedules and staffing coverage to support peak occupancy periods.
Education
High School Diploma
- Accounting
- Medical Assistant
Skills
Accounts Receivable
Customer Scheduling
Invoice Processing
Record Keeping
Bookkeeping
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Secretary/Bookkeeper
Precision tire shop services
01.2023 - 08.2026Read More
Assistant Front Desk Manager
Holiday Inn & Suites
01.2019 - 01.2023Read More
Top of Texas Education
High School Diploma
Read More
U.S. Career Institute
from Accounting
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U.S. Career Institute
from Medical Assistant
Read More