Lesley Simmons Jr.
Elk Grove,CA
Summary
Friendly and reliable customer service professional with over 5 years of experience in retail and food service. Skilled at building positive relationships with customers, resolving concerns, and creating welcoming environments. Experienced in fast-paced settings as a Deli Manager for 4 years and as a Walmart associate, with strengths in communication, problem-solving, and teamwork. In addition, support daily operations at a family-owned community center, providing service to a diverse group of people. Known for patience, adaptability, and consistently delivering excellent customer experiences.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Barista
Starbucks
Elk Grove, CA
11.2025 - Current
- Delivered exceptional customer service by warmly engaging with patrons, fostering a welcoming atmosphere.
- Prepared high-quality beverages for customers in a fast-paced environment.
- Processed cash transactions accurately at point of sale, contributing to efficient service.
- Ensured cleanliness and organization of workstations and dining areas to enhance customer experience.
Building Supervisor
The Simmons Community Center
Sacramento, California
01.2025 - Current
- Ensured compliance with safety regulations, enhancing overall security of environment.
- Resolved tenant complaints promptly and addressed day-to-day issues to maintain tenant satisfaction.
- Organized community engagement events and programs to foster resident connections.
Summer Steps Fire Intern
City Of West Sacramento
West Sacramento, CA
06.2026 - 08.2026
- Conducted fire and life safety inspections on commercial and residential properties, ensuring hydrants were operational for emergency use.
- Assisted in emergency response by assessing situations and delivering medical aid to individuals in need.
- Maintained fire apparatus and fire department property to ensure operational readiness during emergency responses.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
Deli Shift Leader
Nuggetmarket
Elk Grove
08.2021 - 10.2025
- Led deli staff during shifts, fostering teamwork and maintaining operational efficiency.
- Managed food safety practices, adhering to health regulations and company standards.
- Trained new employees on deli procedures, customer service, and equipment use.
- Guided customers in product selection, offering expert service and tailored recommendations.
- Mediated conflicts between customers and staff, ensuring a positive experience for all parties involved.
Stock Room Associate
Walmart
Elk Grove
06.2020 - 08.2021
- Streamlined stock room inventory for quicker access and retrieval.
- Coordinated merchandise receiving and arranged proper shelf placement.
- Guided customers in product location and addressed inquiries efficiently.
Education
Some College (No Degree) - Fire Science
Cosumnes River College
Sacramento, CA04-2026
Pleasant Grove Highschool
Elk Grove, CASkills
- Customer service
- Food safety management
- Cash handling
- Quality control
- Safety compliance
- Problem solving
- Time management
- Attention to detail
- Team collaboration
- Conflict resolution
- Communication
- Organization
- Work ethic
- Coachability
Certification
- AHA BLS provider
- ICS-100
- ICS-200
- IS-700
- IS-800
- IS-904
- EMT-B
Timeline
Summer Steps Fire Intern
City Of West Sacramento
06.2026 - 08.2026
Barista
Starbucks
11.2025 - Current
Building Supervisor
The Simmons Community Center
01.2025 - Current
Deli Shift Leader
Nuggetmarket
08.2021 - 10.2025
Stock Room Associate
Walmart
06.2020 - 08.2021
Some College (No Degree) - Fire Science
Cosumnes River College
Pleasant Grove Highschool