Summary
Overview
Work History
Education
Skills
Timeline
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Lesley Irish Richman

Rehoboth Beach,DE

Summary

Dynamic Sales Manager with a proven track record at Something Comfortable, excelling in relationship building and sales strategies. Achieved significant revenue growth through effective team training and performance management. Renowned for fostering client loyalty and driving engagement, consistently surpassing sales goals while enhancing customer satisfaction.

Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.

Creative Visual Merchandiser with expertise in overstock management and retail sales campaigns. Contributes unwavering work ethic and commitment to quality. Known for customer-focused initiatives and knowledgeable about modern merchandising.

Well-organized and creative Merchandising professional successful at representing consumer tastes and needs in retail market. Accurately assess competition and pursues effective ways to boost sales and reinforce client brands.

Overview

14
14
years of professional experience

Work History

Sales Manager

Something Comfortable
04.2018 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Set schedules for 8-10staff by planning and designating shifts and hours.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.

Cosmetic Counter Manager

Clinique Cosmetics Bloomingdales Macy's Co
03.2011 - 09.2012
  • Managed difficult or delicate customer interactions with politeness and professionalism, reaching resolutions promptly and according to store policies.
  • Collaborated with store management to develop marketing strategies for promoting new cosmetic lines.
  • Fostered a positive work atmosphere through open communication channels among team members.
  • Ordered supplies and inventory for cosmetics counter averaging $[Amount] per month in sales.
  • Achieved sales goals consistently by employing effective selling techniques and product knowledge expertise.
  • Analyzed sales, wrote sales reports, and set sales goals for cosmetics counter at Bloomingdale's Department store.

Cosmetic Beauty Advisor

Peebles Department Store
09.2012 - 03.2016
  • Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
  • Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
  • Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
  • Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
  • Enhanced client loyalty through consistent follow-up on their cosmetic needs and preferences.
  • Managed inventory effectively, ensuring adequate stock levels of popular products while minimizing overstock risks.
  • Collaborated with team members to plan and execute successful in-store events promoting new product launches.
  • Ranked among top sales performers, averaging over $100,000 sales annually.

Education

Bachelor of Arts - Fashion Merchandising Mangement

Bryant & Stratton College
NY

No Degree - Early Childhood Education

Niagara County Community College
Sanborn, NY

High School Diploma -

Niagara Wheatfield High School
Sanborn, NY

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Sales presentations
  • Objection handling
  • Sales strategies
  • Building rapport

Timeline

Sales Manager

Something Comfortable
04.2018 - Current

Cosmetic Beauty Advisor

Peebles Department Store
09.2012 - 03.2016

Cosmetic Counter Manager

Clinique Cosmetics Bloomingdales Macy's Co
03.2011 - 09.2012

Bachelor of Arts - Fashion Merchandising Mangement

Bryant & Stratton College

No Degree - Early Childhood Education

Niagara County Community College

High School Diploma -

Niagara Wheatfield High School