Leslie Alejandra Maradiaga Escoto
Lawrenceville,GA
Summary
Dedicated and customer-focused barista with over three years of experience in the coffee industry. Highly motivated and seeking to utilize exceptional service skills and a strong work ethic to make a valuable contribution to a dynamic team. Passionate about creating memorable experiences for customers, committed to delivering top-notch service and ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Lawrenceville, GA
07.2021 - Current
- Provided exceptional customer service, ensuring a positive experience for all customers
- Crafted a variety of beverages, maintaining high standards of quality and presentation
- Managed cash handling and transactions accurately
- Collaborated with team members to maintain a clean and efficient workspace
- Handled customer inquiries and resolved issues promptly
- Provided guidance and support to new baristas by answering questions about drink crafting and store procedures
Education
Dental Hygiene
Gwinnett Technical College
Lawrenceville, GACentral Gwinnett High School
Lawrenceville, GA07.2021
Skills
- Excellent customer service and communication skills
- Proficient in cash handling and point-of-sale systems
- Strong teamwork and collaboration abilities
- Knowledge of coffee brewing techniques and equipment
Accomplishments
- Received numerous positive feedback and high ratings from customers for outstanding service
- Maintained a 100% accuracy rate in order fulfillment, ensuring customer satisfaction and repeat business
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Starbucks
07.2021 - Current
Dental Hygiene
Gwinnett Technical College
Central Gwinnett High School