Personable and highly organized, with natural ability to manage administrative tasks efficiently and with great attention to detail. Possesses strong skills in office software and document management, coupled with solid understanding of scheduling and customer service. Capable of ensuring smooth office operations and contributing positively to team dynamics.
Work History
Office Administrative Assistant
4 Months
Canseco Eye | 12.2025 - 04.2026
Managed incoming calls, routing questions and requests to appropriate staff quickly.
Coordinated patient scheduling and appointment confirmations to support smooth daily clinic flow.
Verified insurance details and updated patient information for accurate administrative records.
Processed patient intake paperwork and maintained organized confidential files.
Supported front desk operations by greeting patients and handling check-in procedures.
Assisted with referral coordination and follow-up communication for patient care continuity.
Entered and updated records in electronic systems with strong attention to detail.
Provided clerical support to company employees by copying, faxing, and filing documents.
Ophthalmology Medical Coder
8 Months
Eye Centers of Southeast Texas | 05.2024 - 01.2025
Assign CPT, ICD-10, and HCPCS codes for ophthalmology procedures and office visits.
Review provider documentation to ensure accuracy and compliance with payer guidelines.
Collaborate with providers to clarify documentation and reduce coding errors.
Assisted billing staff with coding inquiries to enhance accuracy in claims processing.
Updated and maintained knowledge of payer policies and coding compliance to ensure adherence to industry standards.
Ophthalmology Receptionist
1 Year 5 Months
Eye Centers of Southeast Texas | 12.2022 - 05.2024
Scheduled appointments and managed multi-line phone systems to facilitate patient flow in a high-volume clinic.
Collected copays and verified patient registration information to ensure seamless billing processes.
Provided front-desk support by answering questions and assisting patients during check-in and checkout to enhance patient experience.
Prepared charts and maintained organized patient records to support clinical workflow.
Education
High School Diploma
North Shore Senior High School | Houston | 01.2015
Front Office Team Leader /Checkout Operator at DELRAY EYECARE ASSC (Grp of 9 doctors))Front Office Team Leader /Checkout Operator at DELRAY EYECARE ASSC (Grp of 9 doctors))
Assistant Professor of Ophthalmology at Yekatit 12 Teaching Hospital Medical CollegeAssistant Professor of Ophthalmology at Yekatit 12 Teaching Hospital Medical College