Leslie Anaya
Dallas
Summary
Motivated individual promoting well-rounded skill set including communication and task prioritization. Always ready and willing to pitch in and perform above expectations. Decisive multi-tasker with drive to take on new opportunities with great organization.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Service Advisor
Westway Ford
Dallas
08.2024 - 07.2025
- Assisted customers with product inquiries and service options.
- Scheduled appointments and managed service department calendar.
- Processed customer transactions and maintained accurate records.
- Communicated with technicians to ensure timely service updates.
- Promptly responded to customer inquiries via phone, email or in person.
Dental Assistant
Dr Garcias Dental Clinic
Dallas
10.2022 - 02.2024
- Assisted dentists during procedures and maintained a sterile environment.
- Prepared treatment rooms with necessary instruments and materials for patient care.
- Recorded patient medical histories and updated charts for accuracy and compliance.
- Managed appointment scheduling and confirmed patient visits to optimize clinic operations.
Customer Service Associate
Hudson
Dallas
09.2021 - 02.2022
- Welcomed and engage customers by creating a memorable, tailor-made customer service experience.
- Solve customer problems and exceeds expectations in store while servicing multiple customers.
- Cleaned and prepared store to meet store sales targets for every working shift.
- Manage transactions at the cash register with accuracy and efficiency.
- Follow all company policies, cash handling policies, and special store loss prevention procedures.
- Assist in the onboarding and training of new associates.
Education
Associate of Arts - Dental Assisting
Concorde Career College
Dallas, TX 08.2022 - 04.2023
High School Diploma -
Sunset High School
Dallas, TXSkills
- Active listener
- Excellent problem solving skills, can communicate well with customers/patients
- Customer relationship management
- Complaint resolution
- Team collaboration
- Multitasking and organization
- Appointment Scheduling
- Charting and Filing
- CPR Certified
- Insurance Billing
- X-Ray Certified
- Microsoft Office
- Excel
Timeline
Service Advisor
Westway Ford
08.2024 - 07.2025
Dental Assistant
Dr Garcias Dental Clinic
10.2022 - 02.2024
Associate of Arts - Dental Assisting
Concorde Career College
08.2022 - 04.2023
Customer Service Associate
Hudson
09.2021 - 02.2022
High School Diploma -
Sunset High School