Leslie Arango
Los Angeles,CA
Overview
2025
2025
years of professional experience
Work History
Program Assistant
Bowers Museum
- Developed educational plans while emphasizing areas that students found challenging such as literacy comprehension, arithmetic and vocabulary framework
- Built rapport with participants of different ages (6-14) while monitoring social interactions
- Created educational activities & social skill lessons for students emphasizing conflict resolution, interpersonal communication & personal learning goals
Emergency Operations Intern
Newport Beach Police Department
- Managed disaster-relief projects while performing administrative tasks & developing community outreach strategies
- Assisted with writing emergency plans, managing government budget documents & providing fiscal track support
- Updated emergency management protocols by meeting with accredited agencies while maintaining compliance with emergency systems
Student Medical Intern
Martin Luther King Jr. Outpatient Center
- Engaged & performed examinations under direct supervision, used critical thinking & medical opinions to assess abnormalities
- Performed otolaryngological x-rays & used proper equipment to observe the ears, oral cavity, larynx & tonsils
- Performed behavioral interventions for patients with severe mental health disorders & collaborated with medical staff to ensure a safe & successful check up
Interim On-Call Case Manager
PATH(People Assisting the Homeless)
01.2022 - 08.2024
- Facilitated intake coordination for Karen Bass's Inside Safe Program. Ensured policy adherence, refined transitional services by adjusting Interim policy development.
- Responsible for overseeing 9+ shelter sites. Conducted inspections, crisis management and program support for over 150 participants, 10% accounting for couples and youth. Provided immediate support with DV interventions and mental health advocacy.
- Managed logistical housing documentation, financial expenses, and psychosocial assessments through referrals with DHS, LAHSA, DMH and HMIS policies. Negated with housing providers, shelters and landlords to secure client residency.
Intern
Tarzana Treatment Center College
12.2023 - 06.2024
- Completed internship by fulfilling educational components & following practicum expectations under supervision of a licensed professional
- Gained experience in a community & clinical setting by measuring competency, treatment planning, group facilitation, record keeping & general procedures
- Gained skill sets in addiction & recovery by upholding ethical & legal standards, assessment & diagnosis
Mental Health Recovery Specialist Certification
Mental Health America of Los Angeles
09.2021 - 01.2022
- Completed MHALA's Jumpstart Fellowship program through community engagement while providing mental health advocacy
- Demonstrated engagement in the public mental health field by participating in leading-edge training & culture adaptability
- Gained practical experience working with underserved populations that struggle with substance abuse and mental health needs through social work
- Completed educational coursework in coalition with L.A County DMH's policies
- Adapted to diverse participants with a broad range of cultural & socio economic backgrounds
Mental Health Recovery Specialist
Mental Health America of Los Angeles
09.2021 - 12.2021
- Integrated program principles while serving the homeless population by encompassing empowerment, self-responsibility and psychosocial support. Built rapport with a diverse range of clientele.
- Fulfilled interim responsibilities through facility management, inspections, and managing supplies for residents such as toiletries, food and bedding.
- Complied with organizational policies by maintaining accurate records on occupancy, program outcomes, case notes and housing documentation for residents.
Sales Team Member
Michaels Stores Inc.
06.2021 - 12.2021
- Coordinated arts and crafts activities to support cognitive exploration and creativity. Integrated drawing lessons and practical activities that empowered motor skills, self esteem and critical thinking.
- Facilitated participation by hosting arts & crafts workshops while creating thematic activities for parents & children.
- Implemented policies to ensure compliance with in stock optimization (SISO) & planogram(POGs) processes. Used merchandising strategies to maximize sales and seasonal product consumption.
Head Server
UCI Dining
01.2018 - 06.2021
- Implemented a high standard for cleanliness and organization. Adjusted to COVID CDC guidelines by updating policies and protocols in daily operations, food handling and management practices to ensure customer safety.
- Enforced team management through rapport focused, interpersonal skills. Fostered teamwork with diplomatic acknowledgement and resolved customer conflicts by addressing concerns.
- Coordinated dining operations, promotions and increasing restaurant revenue. Oversaw budgets, financial accuracy and boosted the restaurant's reputation by utilizing customer feedback.
Education
Master of Arts - Marital And Family Therapy
Alliant International University
Los Angeles, CA06-2026
Bachelor of Arts - Criminology, Law And Society
University of California, Irvine
Irvine, CA06-2021
Skills
Language: Bilingual fluency in English and Spanish literacy, dialect and translation
Technical: Knowledgeable in Windows, Microsoft Office, Mac iOS, and Excel programs
Counseling: Practical experience in crisis intervention, motivational interviewing, de-escalation and harm reduction Executes psychodynamic approaches using rapport building in counseling and mental health advocacy
Administrative: Adaptable to administrative procedures, strong organizational skills in managing complex budgets while securing sensitive information to ensure program adherence
Internships
Tarzana Treatment Center College
Tarzana, CA, December 2023 - June 2024
Substance Use Disorder Certificate
- Completed internship program and compiled skill sets in identifying addiction. Practiced assessment and diagnosis,while maintaining a holistic approach towards a diverse range of clientele.
- Gained experience by practicing treatment planning, group facilitation, and record keeping.
Mental Health America of Los Angeles
Long Beach, CA, Sept. 2021 - January 2022
MHALA Jumpstart Intern
- Completed MHALA' Jumpstart 12-week full time fellowship program, in coalition with fulfilling training requirements.
- Developed rapport with homeless clientele. Gained competent experience in mental health advocacy and social work. Worked closely with clients that struggle with substance abuse and mental health needs.
Bowers Museum Youth Program Camp
Santa Ana, CA, January 2019 - July 2019
Child Development Intern
- Organized curriculum development for students, ages (6 - 14) while emphasizing concepts of conflict resolution, interpersonal communication and individual learning goals.
- Collaborated in a team-oriented effort to build educational plans targeting literacy comprehension, arithmetic and vocabulary frameworks.
Martin Luther King Jr. Outpatient Center
Compton, CA, August 2017 - June 2018
Student Medical Intern
- Facilitated behavioral interventions for patients with severe mental health challenges, collaborated with medical staff to ensure safe and successful check ups.
- Performed otolaryngological x-rays, handled appropriate equipment to observe abnormalities in the ears, oral cavity, larynx and tonsils.
Timeline
Intern
Tarzana Treatment Center College
12.2023 - 06.2024
Interim On-Call Case Manager
PATH(People Assisting the Homeless)
01.2022 - 08.2024
Mental Health Recovery Specialist Certification
Mental Health America of Los Angeles
09.2021 - 01.2022
Mental Health Recovery Specialist
Mental Health America of Los Angeles
09.2021 - 12.2021
Sales Team Member
Michaels Stores Inc.
06.2021 - 12.2021
Head Server
UCI Dining
01.2018 - 06.2021
Program Assistant
Bowers Museum
Emergency Operations Intern
Newport Beach Police Department
Student Medical Intern
Martin Luther King Jr. Outpatient Center
Master of Arts - Marital And Family Therapy
Alliant International University
Bachelor of Arts - Criminology, Law And Society
University of California, Irvine
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