Leslie Barquest
South Prairie,WA
Summary
Dedicated customer service professional with proven cash handling expertise. Committed to enhancing customer satisfaction and streamlining operations through attention to detail and effective problem-solving.
Overview
9
9
years of professional experience
Work History
Customer Service Cashier
The Grub Stake
South Prairie, WA
08.2023 - 03.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Collaborated with team members to streamline checkout procedures for improved speed.
- Implemented best practices for inventory management to reduce discrepancies.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Lead Cake Decorator
Safeway
Fredrickson, WA
07.2020 - 03.2025
- Led cake decoration team to execute high-quality designs and enhance customer satisfaction.
- Developed and implemented innovative decorating techniques to improve visual appeal of products.
- Trained and mentored junior decorators to ensure consistent quality and adherence to safety standards.
- Coordinated daily operations of cake decorating department, optimizing workflow efficiency.
- Oversaw inventory management for decorating supplies, reducing waste through strategic procurement practices.
- Ensured compliance with health regulations while maintaining cleanliness and organization in decorating area.
- Resolved customer inquiries and concerns regarding special orders, enhancing overall service experience.
- Collaborated with team members to develop new techniques and decoration styles, improving overall quality.
- Developed strong relationships with clients through excellent communication and attention to detail.
- Mentored junior decorators, fostering a positive work environment and promoting professional growth.
- Maintained high standards of cleanliness in the workspace, adhering to food safety regulations.
- Consistently met tight deadlines for special orders, ensuring customer satisfaction and repeat business.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
Dental Assistant
McInnes LLC
Sammamish, WA
10.2015 - 03.2020
- Assisted in patient care and comfort during dental procedures.
- Prepared examination rooms and sterilized instruments to maintain safety standards.
- Educated patients on oral hygiene practices and post-treatment care.
- Managed appointment scheduling and patient records for efficient workflow.
- Implemented infection control protocols, ensuring compliance with health regulations.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Sterilized rooms and prepped equipment and instruments for 8-10 procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Education
Dental Assistant
Charter College
Fife, WA09-2015
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash management
- Customer focus
- Payment processing
- Cash handling expertise
- POS system operation
- Inventory management
- Merchandise restocking
- Time management
- Attention to detail
- Phone etiquette
- Stress management
- Positive and professional
- Plan-o-gram implementation
- Problem-solving
- Honest and dependable
- Cleaning and sanitizing
- Creative thinking
Timeline
Customer Service Cashier
The Grub Stake
08.2023 - 03.2025
Lead Cake Decorator
Safeway
07.2020 - 03.2025
Dental Assistant
McInnes LLC
10.2015 - 03.2020
Dental Assistant
Charter College