Leslie Bernal

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
• Resolved third-party billing, computer system and customer service issues.
• Counted and labeled prescriptions with correct item and quantity.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Counted and labeled prescriptions with correct item and quantity.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
• Resolved third-party billing, computer system and customer service issues.

Attended to Customer service as a Pharmacy cashier