Leslie Brockington
Valdosta,GA
Summary
I am Leslie Brockington, a recent graduate with excellent research, customer service, technical and problem-solving skills. I am very detail-oriented and able to learn new concepts quickly. Over my High school years, I served & worked at 3 customer service oriented establishments where I crafted my skills to deliver exceptional customer service. Conducted pre-safety checks & resolved customer issues along with CPR knowledge.
Overview
2
2
years of professional experience
Work History
Crew Member
Surcheros Fresh Grill
Valdosta , GA
09.2023 - 01.2024
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Crew Leader
AMC Theatres
Gaithersburg, MD
12.2022 - 06.2023
- Directed team of 10-15 crew members in daily operations and assigned tasks.
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Ensured compliance with all health and safety regulations.
- Provided technical support to crew members when operating machinery or equipment.
Crew Member
Chipotle
Hanover, MD
05.2022 - 10.2022
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
High School Diploma -
Valdosta High School
Valdosta, GA05-2024
Skills
- Safe Food Handling
- Inventory Restocking
- Customer Service
- Customer Engagement
- Order Management
- Ordering Procedures
- Flexible Schedule
- Time Management
- Complex Problem-Solving
- Clear Communication
- Teamwork and Collaboration
- Company standards
- Cash Handling
- Crew Leadership
- Assertiveness
- Self-discipline
Languages
English
Full Professional
Timeline
Crew Member
Surcheros Fresh Grill
09.2023 - 01.2024
Crew Leader
AMC Theatres
12.2022 - 06.2023
Crew Member
Chipotle
05.2022 - 10.2022
High School Diploma -
Valdosta High School