LESLIE CARLOS
Sun Valley,CA
Summary
Motivated worker with exceptional communication and interpersonal skills, seeking to gain valuable experience in a professional environment. Eager to apply strong work ethic and passion for learning to contribute effectively to a dynamic team. Committed to delivering high-quality results. Dedicated to continuously enhancing skills and knowledge to excel in chosen field. Proactive and adaptable individual, ready to take on new challenges and make a positive impact in a professional setting.
Overview
7
7
years of professional experience
Work History
Retail Sales Clerk Carnival
Universal Studios Hollywood
Studio City, CA
09.2021 - Current
- Stocks and organizes the games while following shrink procedures to maintain costs
- Cleans the inside and outside of game booths including sweeping, dusting, wiping counters, cleaning tents, and emptying garbage cans
- Consistently demonstrated enthusiasm managing the game location.
- Identified and addressed theft prevention measures in monitored areas.
- Welcomed guests and engaged in on-floor suggestive selling.
- Processes guest purchases in a positive and outgoing manner
- Monitors and manages appropriate guest play, including advising of rules and restrictions
- Verifies starting cash bank and balances out at the end of shift
- Accepts cash transactions
- Advises lead on need for cash mid-days and completes change requests
- Performs closing procedures, including re-stocking and recovery
- Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner
- Seeks to provide assistance to guests
- Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld
- Perform other duties as assigned
- Responded quickly to meet customer needs and resolve problems
Retail Casual Lead Carnival
Universal Studios Hollywood
Studio City, CA
08.2023 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Spanish Interpreter
Richard E. Byrd Middle School
Sun Valley, CA
02.2018 - 02.2020
- Provided accurate and simultaneous translation services.
- Help parents talk about their students grades and how they can improve
- Facilitated effective communication among students and their parents
- Understand field specific terminology
Education
High School Diploma -
John H. Francis Polytechnic
Sun Valley, CA06.2021
Completed Coursework Towards High School Diploma - undefined
Sun Valley High School
Sun Valley, CA06.2018
Skills
- Providing Feedback
- Cash Handling
- Store Opening and Closing
- Retail Sales
- Customer Assistance
- Strategic Selling
- Cash Register Operation
- Product Promotion
- Persuasive Selling
- Customer Transactions
- POS System Operations
- JDA trained
LANGUAGES
English Fluent School
Spanish Advanced Grew up learning Spanish due to parents
Timeline
Retail Casual Lead Carnival
Universal Studios Hollywood
08.2023 - 03.2024
Retail Sales Clerk Carnival
Universal Studios Hollywood
09.2021 - Current
Spanish Interpreter
Richard E. Byrd Middle School
02.2018 - 02.2020
Completed Coursework Towards High School Diploma - undefined
Sun Valley High School
High School Diploma -
John H. Francis Polytechnic