Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leslie Castillo

Tolleson,AZ

Summary

Created a strong background in improving customer satisfaction and operational efficiency from time at Target. Gained expertise in cleaning and sanitization, along with exceptional customer service skills, ensures excellent service delivery. Adapted quickly to new tasks, reducing errors in order fulfillment. Also achieved high levels of efficiency and safety compliance, demonstrating a commitment to excellence and meticulous attention to detail..

Overview

2
2
years of professional experience

Work History

House Cleaner

Benita Cleaning Service
01.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.

Team Member

Salad And Go
09.2023 - 01.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Customer Fulfillment Associate

Target
09.2022 - 02.2023


  • Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
  • Addressed customer questions about products promptly, demonstrating strong product knowledge while assisting them in making well-informed decisions about purchases.
  • Reduced errors in order fulfillment, consistently double-checking orders before shipment preparation.

Ambassador

Compass Group
04.2022 - 12.2022
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Assisted team with operational policies and procedures to drive services.

Education

Speech Pathology

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ

Skills

  • Customer Service
  • Cleaning and sanitization
  • Health and safety compliance
  • Customer Engagement
  • Dependable and reliable
  • Attention to Detail
  • Quick Learner

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Team Member

Salad And Go
09.2023 - 01.2024

House Cleaner

Benita Cleaning Service
01.2023 - Current

Customer Fulfillment Associate

Target
09.2022 - 02.2023

Ambassador

Compass Group
04.2022 - 12.2022

Speech Pathology

Maricopa Community Colleges - Estrella Mountain Community College

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Leslie Castillo