Leslie Castillo
Converse,TX
Summary
Accomplished District Sales Manager with a proven track record at Amax Auto Insurance, specializing in customer relationship building and sales leadership. Excelled in driving revenue growth and fostering strong client relations. Demonstrated expertise in staff management and sales training, achieving significant improvements in team performance and customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
District Sales Manager
Amax Auto Insurance
San Antonio , TX
08.2013 - Current
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Created detailed reports summarizing all aspects of district operations including financials, staffing levels and customer feedback.
- Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
- Evaluated individual store performance against budget projections using analytics software tools.
- Resolved customer complaints quickly while maintaining strong relationships with clients.
- Recruited new members for the sales team when needed according to established criteria.
- Prepared weekly reports on sales activity, successes and areas needing improvement.
- Coached, developed and motivated team to achieve revenue goals.
Department Supervisor
The Home Depot Inc
San Antonio, TX
08.2006 - 08.2013
- Assessed displays for proper stock, checked store organization, and kept aisles clear of obstacles.
- Trained employees on new processes or procedures as needed.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Directed and supervised staff performance.
Education
High School Diploma -
Highlands High School
San Antonio, TX05-2021
Skills
- Customer relationship building
- Customer service management
- Sales leadership
- Staff management
- Sales training
- Goal setting
- Relationship building and management
- Revenue growth
Certification
- Property & Casualty License
Timeline
District Sales Manager
Amax Auto Insurance
08.2013 - Current
Department Supervisor
The Home Depot Inc
08.2006 - 08.2013
High School Diploma -
Highlands High School
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