Leslie Champagne

• Developed key customer relationships to increase sales.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
• Maintained current store, product and knowledge of our product to build close relationships with my customers
• Acquired new customers and identified unique needs to keep them satisfied
• Answered product questions with up-to-date knowledge of sales
• Help do take offs and provide material list for spec jobs.
• Monitored customer order process and addressed customer issues.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
• Go above and beyond to keep in line with competitive market.
• Coordinate with customer to schedule their deliveries with in a timely manner for the customer.
• Receiving payments and applying to invoices

• Greeted customers, answered questions and recommended specials to increase profits.
• Presented food and beverages to guests at tables.
• Maintained accuracy while handling payments, giving change and printing receipts for customers.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Presented menus to patrons to answer questions about menu items and make recommendations.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Input data in to the system for all credit union departments, maintain a high level of organization while reviewing accuracy and legibility of numerous documents, Knowledgeable of all federal laws regarding storage of documents, Process all returned mail and operate multiple computer systems.