Leslie Cortez
US Navy
San Clemente,CA
2
Languages
5
years of professional experience
Dedicated professional with experience in administrative support and customer service. Recognized for strong attention to detail and ability to streamline operations, ensuring exceptional service delivery and satisfaction.
Work History
Administrative Clerk
8 Months- Managed and optimized appointment schedules for senior officers, ensuring efficient use of time resources.
- Streamlined administrative processes by managing data filing, entry, and document preparation activities.
- Developed and optimized electronic records systems, ensuring efficient retrieval of critical information for stakeholders.
- Facilitated efficient procurement operations through accurate inventory tracking and order processing.
- Performed comprehensive evaluations for 400 officers and lower enlisted members to support career progression and development.
- Crafted and rolled out comprehensive training programs for 100 team members, focusing on improving evaluation skills to maintain operational efficiency as lead administrative clerk.
Aviation Boatswain's Mate, Handling
2 Years 5 Months- Facilitated efficient aircraft operations on flight decks, enhancing mission readiness across diverse operational scenarios.
- Directed launch and recovery operations for aircraft, prioritizing safety protocols and optimizing mission execution.
- Implemented training initiatives focused on equipment operation and safety protocols, ensuring team members acquired essential operational skills.
- Tracked and organized inventory of vital tools and equipment, maintaining optimal readiness for urgent deployment situations.
- Coordinated logistics and oversight of $500,000 in tools and materials to support project execution.
- Designed and implemented training initiatives, analyzed data trends, and measured trainee effectiveness.
Dining Room Server
1 Year 11 Months- Cultivated a welcoming atmosphere by providing exceptional customer service to enhance residents' dining experiences.
- Coordinated efforts with kitchen personnel to enhance efficiency in meal delivery processes.
- Developed and implemented training programs for new servers to enhance service delivery and resident engagement.
- Maintained dining area to support safety standards and enhance customer experience.
- Adjusted service delivery to accommodate changing resident preferences and dietary requirements.
Education
High School Diploma
Skills
Administrative support
Record management
Attention to detail
Time management
Office safety protocols
Customer service focus
Teamwork and collaboration
Communication skills
Confidentiality management
Hygienic food preparation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Clerk
US Navy
12.2025 - CurrentRead More
Aviation Boatswain's Mate, Handling
US Navy
07.2023 - 12.2025Read More
Dining Room Server
The Orchards Assisted Living
08.2021 - 07.2023Read More
San Juan Hills High SShool
High School Diploma
Read More