Leslie Delva
Boston,MA
Summary
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guard physical, monetary, and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. A solid history of training team members on standard protocol when patrolling large crowds. Safety-conscious security team member with excellent communication skills and an eye for detail. Physically dexterously monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Security Officer
Allied Universal Security Services
12.2020 - 03.2022
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while prioritizing safety.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Monitored and authorized the entrance and departure of employees and visitors daily.
- Secured doors in the office and main building.
Security Officer
Securitas Security
10.2015 - 05.2021
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while prioritizing safety.
- Wrote detailed reports on property damage, theft, the presence of unauthorized persons, and unusual incidences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of the building.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored employee activities, confirming compliance with security regulations.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Authorized entrance papers and granted or denied entrance to the building.
- Oversaw entry and exit of up to [Number] employees and visitors daily.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Identified violators and escorted departing personnel to guard against theft of property.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through the correct levels of approval.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicles, on bicycles, and on foot.
- Checked and verified photo identification prior to granting facility access.
Cashier
Starmarket
04.2011 - 02.2014
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $[Amount] or more per shift.
- Greeted over [Number] patients per day.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Boston Tech Academy
Boston Ma 06.2014
Skills
- Report Generation
- Conflict Resolution Techniques
- Conflict De-Escalation
- Microsoft Office
- Shift Work
- Microsoft SharePoint
- Microsoft Excel
- Microsoft Outlook
- Safety and Security
- Foot and Vehicle Patrol
- Active Listening
Timeline
Security Officer
Allied Universal Security Services
12.2020 - 03.2022
Security Officer
Securitas Security
10.2015 - 05.2021
Cashier
Starmarket
04.2011 - 02.2014
High School Diploma -
Boston Tech Academy
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