Summary
Overview
Work History
Education
Skills
Websites
Certification
Interests
Timeline
Generic

Leslie Dial

Livingston,TN

Summary

I am a dedicated and detail-oriented professional seeking to transition into a business position. With a background in customer service, leadership, and data entry, I am eager to leverage my analytical skills to drive business improvements and achieve organizational goals. As a motivated individual with experience in retail sales and logistics operations, I communicate positively and effectively, approaching tasks thoughtfully while embracing new challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Experience Coordinator

TJ Maxx
06.2024 - Current
  • Trained new team members on company guidelines and best practices for exceptional customer service delivery.
  • Manage cash transactions, calculate money, balance registers, and make cash deposits.
  • Oversaw front register operations and maintained exceptional levels of customer service in all interactions.
  • Responded to high volume of incoming calls utilizing listening and communication skills to identify customer problems, needs, and opportunities.

Residential Sales Specialist

Charter Communications, Spectrum
02.2024 - 05.2024
  • Engaged customers to identify needs and recommend tailored residential services.
  • Maintained up-to-date knowledge of industry trends, local market conditions, and competitor activities to stay ahead in the competitive landscape.
  • Accurately completes all necessary paperwork for sales activities.

Customer Service Leader

Food Lion
04.2020 - 11.2023
  • Manage cash transactions, calculate money, balance registers, and make cash deposits.
  • Supports front-end operations by handling register transactions when necessary.
  • Answers phone calls, performs loans to registers, and enters cash pickups as needed.
  • Operate cash register to process customer transactions accurately and efficiently.

Education

Business Information Technology

Tennessee Tech University
Cookeville, TN
12-2026

Associate of Science - General Studies

Volunteer State Community College
Gallatin, TN
05-2024

Skills

  • Patience
  • Strong Work Ethic
  • Adaptability and Flexibility
  • Critical Thinking
  • Dependability
  • Detailed Oriented
  • Organizational skills

Certification

  • Learning Phython Certifcation
  • 8 FRED Data Practitioner Badges

Interests

  • Video Gaming
  • Music
  • Hiking


Timeline

Customer Experience Coordinator

TJ Maxx
06.2024 - Current

Residential Sales Specialist

Charter Communications, Spectrum
02.2024 - 05.2024

Customer Service Leader

Food Lion
04.2020 - 11.2023

Business Information Technology

Tennessee Tech University

Associate of Science - General Studies

Volunteer State Community College

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