Leslie Duncan
Humble
Summary
20 years as a registered nurse and 10 years working in Interventional Radiology and Cardiovascular Surgery with excellent communication, teaching, and customer service skills.
- Experience in medical device sales/service In Neuromodulation as a Therapy Consultant/Clinical Specialist
- Cardiovascular Intervention/Surgery Nursing Experience
- Radiologic imaging experience
- Perform phone assessments and patient follow up
- Interventional Radiology experience (drain follow-up management, central line removal, PICC line placement, etc.)
- Perform thorough physical examinations
- High level of autonomy
- Strong clinical judgment
- Knowledge regarding spinal anatomy and pain
- Cardiothoracic/Pulmonary Oncology procedure experience
Overview
23
23
years of professional experience
Work History
Territory Manager
Biotronik
12.2024 - Current
- Developed and executed territory sales strategies to drive revenue growth.
- Built and maintained strong relationships with key physicians and stakeholders.
- Analyzed market trends to identify opportunities for expansion and improvement.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Attended trade shows and industry events to promote company products and services.
- 220% to plan in Q1.
- Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
- Worked with vendors and suppliers to support timely delivery of products and services.
Field Clinical Specialist
SPR Therapeutics
01.2021 - 12.2024
- Facilitated clinical support to physicians, hospital staff and healthcare personnel to optimize use of peripheral nerve stimulator.
- Provided training and education to client on all product facets.
- Provided patient support to troubleshoot and assist with device functionality.
- Case coverage in territory and in other territories as needed.
- Executed clinical education programs for target accounts to facilitate knowledge, increase product utilization and generate account revenue.
- Complied with territory healthcare facility vendor credentialing policies.
- Presented latest information at conferences and to groups of doctors, administrators or other healthcare professionals.
- Attended seminars and advancement opportunities to remain up-to-date on product industry development.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Cardiovascular Registered Nurse
Baylor College of Medicine
01.2020 - 01.2021
- Conduct pre-procedure assessments
- Monitor patient vital signs populated in EMR and bedside
- Administer IV conscious sedation and intraoperative medications
- Work closely with physicians to ensure patient safety and satisfaction
- Educate patients regarding discharge medications and post operative care relating to vascular procedures
- Assist physicians during angioplasty/stent placements, atherectomies, and other peripheral artery disease therapies
- Supported patients through recovery from procedures such as vein ablation, angioplasty and catheter placement.
Therapy Consultant/Associate Sales Representative
Nevro Corp
10.2018 - 12.2019
- Provide clinical support to physicians, district sales managers, and patients regarding spinal cord stimulator.
- Complete patient follow ups following trial and permanent procedures via phone calls and in clinic visits.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Develop and maintain business relationships with hospital/clinic personnel.
Registered Nurse-Clinical Nurse Coordinator
Synergy Radiology Associates
03.2008 - 07.2018
- Educated patients regarding Interventional Radiology procedures (balloon kyphoplasty, cryoablation, nerve root blocks, angioplasty, etc.)
- Worked closely with physicians and colleagues to ensure patient safety and satisfaction
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care
- Authorized drug refills and provided detailed prescription information and education
- Utilized strong assessment skills to determine appropriate patient care
- Assessed patients in the preoperative setting
- Monitor and assess patients in the postoperative setting.
- Maintained rapport with physicians to continue patient procedures and care
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Cardiopulmonary RN
MD Anderson Cancer Center
01.2007 - 10.2007
- Administer IV therapy and treadmill stress tests in cardiopulmonary.
- Provide patient education during scheduling and post procedures.
- Monitor acute conditions.
- Precept incoming graduates in accordance with departmental protocols.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Provided patient education on cardiac diseases, treatments and lifestyle changes.
Registered Nurse
Humble ISD
08.2004 - 12.2006
- Conduct mandated health screenings, physicals, and special education assessments in a school with over 500 students.
- Ensure external follow-up when required.
- Record students' medical history, vital statistics, and test results.
- Perform thorough assessments on students presenting to the clinic.
- Effectively communicate with student parents and faculty members.
- Dispense medication to students with various illnesses and conditions.
Cardiothoracic RN
MD Anderson Cancer Center
01.2003 - 07.2004
- Responsible for primary care of patients status post esophagectomy, pulmonectomy, and other cardiothoracic procedures.
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Assisted doctors during medical procedures.
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Advised family members on the best course of action for their loved ones' healthcare needs.
- Managed complex cases involving multiple diagnoses or treatments.
- Provided emotional support to families facing difficult decisions about a loved one's care.
- Worked closely with other healthcare professionals to coordinate patient care.
Education
Bachelor of Science - Nursing
Houston Baptist University
Houston, TX01.2002
Skills
- Cardiovascular/Intervention experience
- Radiology Imaging
- EKG monitoring/interpretation
- Pulmonary intervention
Achievements - 2024
- Supported sales team to achieve 125% to plan in Q2 and 136% to plan in Q3.
- Worked closely with physicians and financial decision makers at MD Anderson to facilitate bulk orders of product.
- Chosen to train new hires at SPR starting in Q1.
Timeline
Territory Manager
Biotronik
12.2024 - Current
Field Clinical Specialist
SPR Therapeutics
01.2021 - 12.2024
Cardiovascular Registered Nurse
Baylor College of Medicine
01.2020 - 01.2021
Therapy Consultant/Associate Sales Representative
Nevro Corp
10.2018 - 12.2019
Registered Nurse-Clinical Nurse Coordinator
Synergy Radiology Associates
03.2008 - 07.2018
Cardiopulmonary RN
MD Anderson Cancer Center
01.2007 - 10.2007
Registered Nurse
Humble ISD
08.2004 - 12.2006
Cardiothoracic RN
MD Anderson Cancer Center
01.2003 - 07.2004
Bachelor of Science - Nursing
Houston Baptist University
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