Leslie Echeverria
San Diego,CA
Summary
Team player who enjoys working in a customer-focused work environment. Focused on building fantastic customer relationships, working to resolve issues, and making sure business needs are met.
Overview
10
10
years of professional experience
Work History
Assistant Teacher
Navy Child And Youth Programs
12.2023 - Current
- Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
- Completed weekly observations for each child as well as created weekly lesson plans.
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Receptionist, Senior Teller, Member Representative
Sun Community Federal Credit Union
08.2014 - 12.2023
- Provided excellent customer service by addressing client inquiries promptly and professionally, ensuring their satisfaction with the item processing services provided.
- Assisted customers with setting up & closing accounts, completing loan applications and signing up for new services.
- Scheduled customers appointment.
- Answered phone and email inquires on product & services.
- Completed monthly audits
- Cross trained onboarding employees.
- Balance and maintain payroll allotments.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Process return Item fees.
- Developed and maintained procedural documentation.
Education
Associate of Science - Business Management
Imperial Valley College
Imperial Valley, CA06.2019
Skills
- Bilingual - Spanish/English
- Team Oriented
- Experienced in Microsoft Word & Excel
- CPR Certified
- Opened Minded
- Solutions-driven
- Accountable
Timeline
Assistant Teacher
Navy Child And Youth Programs
12.2023 - Current
Receptionist, Senior Teller, Member Representative
Sun Community Federal Credit Union
08.2014 - 12.2023
Associate of Science - Business Management
Imperial Valley College
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