Leslie Eldridge
Murray,Kentucky
Summary
Polished professional who is passionate about helping clients achieve their goals in life. While utilizing my educational skills, and my life experiences.
Overview
31
31
years of professional experience
Work History
Peer Support Specialist
Serenity Recovery
03.2021 - Current
- Build relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrate extensive knowledge of recovery and wellness principles.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
Counselor and Case Management Specialist
Trilogy Center For Women
08.2013 - 05.2014
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills and strategies for dealing with problems.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
Case Coordinator (Internship)
The Gentry House
01.2012 - 06.2012
- Administrative tasks such as making phone calls, answering emails and inputting data into systems.
- Maintained current knowledge of applicable procedures and compliance requirements to optimize effectiveness.
- Discussed cases with clients and staff.
- Interviewed clients to determine need for services.
Business Owner
The Flower Basket, Inc
08.1992 - 05.2013
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Demonstrated product presentations to prospective customers to showcase features, benefits and value.
Education
Master of Arts - Counseling And Human Development
Lindsey Wilson College
Paducah, KY12.2014
Bachelor of Science - Occupational Health And Safety
Murray State University
Murray, KY12.1994
Skills
- Leadership Skills
- Mental Health Services
- Communication Abilities
- Patient Advocacy
- Intervention Support
- Substance Abuse Counseling
- Skilled in Intake Interviewing
- Case Management Proficiency
Timeline
Peer Support Specialist
Serenity Recovery
03.2021 - Current
Counselor and Case Management Specialist
Trilogy Center For Women
08.2013 - 05.2014
Case Coordinator (Internship)
The Gentry House
01.2012 - 06.2012
Business Owner
The Flower Basket, Inc
08.1992 - 05.2013
Master of Arts - Counseling And Human Development
Lindsey Wilson College
Bachelor of Science - Occupational Health And Safety
Murray State University
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