Leslie Fulford
Blackshear,GA
Summary
Organized Patient Care Coordinator dedicated to supporting ALL patients with optimal care. Well-versed patient protections and hospital procedures and confident in advocating for patients care comfort and outcomes. Certified in all front office duties.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Peachtree Immediate Care
Waycross, GA
11.2022 - Current
- Welcomed patients upon arrival,communicated patient arrivals to team and managed patient visit expectations.
- Helped patients sign in on Kiosk.
- Initiated outbound administrative request for medical records and specialty appointment booking.
- Distributed patient forms and explained or clarified details of required paperwork or digital communication.
- Assisted new patients with comprehension and completion os appropriate paperwork.
- Took insurance upon arrival and copays.
Front Desk Receptionist
Acension/BFP Receptionist
Blackshear, GA
06.2021 - 11.2022
- Fielded incoming telephone calls to answer questions,direct callers,and take message for staff.
- Collected payments for services and updated accounts to reflect new balance.
- Supported professional appearance of office areas by keeping front desk neat and orderly.
- Protected confidential guest and business information.
Front Desk Coordinator
Ankle and Foot Associates
Waycross, GA
02.2015 - 07.2018
- Assisted new patients with comprehension and completion of appropriate paperwork.
- Welcomed patients upon arrival,communicated patient arrivals to team and managed patient visit expectations.
- Attempted to maintain continuity of care when scheduling patient appointments.
Education
Associate of Arts - Business
OTC
Waycross, GA02-2021
High School Diploma -
Pierce County High School
Blackshear, GA05-2000
Skills
Patient Management
Patient Relations
Inventory Management
Articulate Communication
HIPPA Compliance
Medical Data Collection
Languages
English
Professional
Timeline
Patient Care Coordinator
Peachtree Immediate Care
11.2022 - Current
Front Desk Receptionist
Acension/BFP Receptionist
06.2021 - 11.2022
Front Desk Coordinator
Ankle and Foot Associates
02.2015 - 07.2018
Associate of Arts - Business
OTC
High School Diploma -
Pierce County High School