Leslie Galindo
Laredo,TX
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Concierge
Alamo Drafthouse
Laredo, Texas
05.2022 - Current
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system and greeted callers enthusiastically.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Security Guard
Bastion Security Group LLC.
Laredo, Texas
12.2021 - 09.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in vehicle by foot.
- Secured premises and personnel by patrolling property.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
Senior Game Advisor
Gamestop
Laredo , Texas
06.2021 - 12.2021
- Enjoyed greeting customers upon entering store, determining gaming interests, giving suggestions and closing sales.
- Introduced and recommended game-related devices to customers for increased customer satisfaction and sales.
- Operated cash register, capably transacting sales, returns, refunds and exchanges.
- Maintained clean and orderly store throughout work shift.
- Helped management receive, inventory and display games and game-related devices, and properly processed damaged merchandise for return.
Sales Associate
Bath & Body Works
Laredo , Texas
04.2021 - 08.2021
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Education
High School Diploma -
Nixon High School
Laredo 06.2020
Skills
- Problem Anticipation and Resolution
- Greet Guests
- Promotional Information
- Loyalty Programs
- Employee and Visitor Screening
- Inventory Merchandising
- Customer Service
- Refunds Exchanges and Adjustments
Timeline
Concierge
Alamo Drafthouse
05.2022 - Current
Security Guard
Bastion Security Group LLC.
12.2021 - 09.2022
Senior Game Advisor
Gamestop
06.2021 - 12.2021
Sales Associate
Bath & Body Works
04.2021 - 08.2021
High School Diploma -
Nixon High School
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