Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Concierge
Resort Lifestyle Communities
Hudson, OH
10.2020 - 09.2021
Concierges are cross trained for all roles in facility in order to be able to step in when required.
Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated respect, friendliness and willingness to help wherever needed.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Led projects and analyzed data to identify opportunities for improvement.
Collaborated with team members to achieve target results.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Developed and maintained courteous and effective working relationships
Worked flexible hours across night, weekend and holiday shifts
Charge Nurse
Select specialty Hospital
Cleveland, OH
06.2018 - 09.2019
Implemented quality patient care techniques to align with safety, health and organizational regulations.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Monitored nursing care, patient assessment processes and treatment implementations.
Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
Cared for patients in 72-bed unit, supporting fellow nurses in delivering outstanding treatment to patients
RN Case Manager
Harbor Light Hospice
Cleveland, OH
09.2017 - 06.2018
Managed 16-22 terminally ill patients and families, coordinating with treatment team members to ensure all physical, psychological, spiritual needs and education needs are met
At minimum, made twice weekly visits, often more to evaluate and implement interventions to ensure patient comfort and safety.
Registered Nurse
Cleveland Clinic Main Campus
Cleveland, OH
10.2016 - 06.2017
Administered medications via oral, IV and intramuscular injections and monitored responses.
Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.