Leslie Greer
Clemmons,NC
Summary
Dedicated server with a strong work ethic, delivering exceptional customer service and guest engagement in fast-paced environments.
Diligent and dedicated server with a strong work ethic and with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
22
22
years of professional experience
Work History
Server
Jimmy's Smokehouse
Welcome,NC
03.2026 - Current
- Provided excellent customer service in fast-paced dining environment.
- Assisted in menu knowledge and food pairings to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed cash register operations, processing transactions accurately and efficiently.
- Maintained cleanliness and organization of dining area to uphold restaurant standards.
- Adapted quickly to changing priorities during peak hours, ensuring smooth service flow.
Server
Chillis
Winston-Salem, NC
11.2024 - 03.2026
- Supported team members by sharing best practices for effective table management.
- Engaged with customers to gather feedback, improving overall satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Circle K
Winston-Salem, NC
04.2019 - 04.2024
- Processed customer transactions efficiently using point-of-sale system.
- Provided exceptional customer service to enhance shopping experience.
- Maintained accurate cash drawer and balanced registers daily.
- Assisted in inventory management through restocking and organizing merchandise.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Implemented process improvements to reduce wait times during peak hours.
Shift Leader
Pizza Hut
Winston-Salem, NC
01.2004 - 01.2006
- Supervised daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored team members on food preparation and customer service protocols.
- Implemented inventory management procedures to minimize waste and optimize stock levels.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Monitored food safety practices, ensuring compliance with health regulations and standards.
- Analyzed sales data to identify trends, informing strategic decisions for promotions and menu updates.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Service prioritization
- Team collaboration
- Sales techniques
- Food safety practices
- Quality control
Timeline
Server
Jimmy's Smokehouse
03.2026 - Current
Server
Chillis
11.2024 - 03.2026
Cashier
Circle K
04.2019 - 04.2024
Shift Leader
Pizza Hut
01.2004 - 01.2006