- Volunteering
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Community Cleanup
- Avid Reader
LESLIE GUNNELL
Phoenix,AZ
Summary
Professional with strong expertise in real estate transactions, property & casualty insurance, and client relations. Proven track record in negotiation, market analysis, and compliance. Strong focus on team collaboration, adaptability, and delivering results. Skilled in communication and strategic planning, valued for reliability and flexibility.
Overview
21
21
years of professional experience
Work History
Insurance Specialist
COUNTRY Financial
05.2023 - Current
- Enhanced client satisfaction by providing tailored coverage options and expert guidance.
- Resolved insurance inquiries promptly, significantly improving overall customer satisfaction.
- Built strong client relationships, maintaining high standards of customer service.
- Streamlined communication by simplifying complex insurance concepts for informed decision-making.
- Strengthened client retention through consistent follow-ups and timely renewal assistance.
- Quickly addressed customer concerns, ensuring efficient issue resolution and support.
Licensed Realtor/Associate Broker
My Home Group
02.2005 - Current
- Streamlined financial documentation submission to lenders across multiple platforms.
- Facilitated transparent communication between buyers and sellers, enhancing transaction efficiency.
- Promoted property sales through technology, advertising, and open house events.
- Crafted documentation including contracts, agreements, and closing statements efficiently.
- Conducted comprehensive market analysis to guide property pricing and buyer decisions.
- Coordinated home inspections, appraisals, and final signings for smooth closures.
Transaction Coordinator
PowerHouse TC
05.2019 - 02.2021
- Enhanced collaboration by streamlining communication channels among team members.
- Optimized appointment schedules, improving time management for all parties involved.
- Coordinated transactions effectively by managing timelines, deadlines, and documentation needs.
- Served as main contact, ensuring clear communication and timely issue resolution.
- Secured sensitive client information, maintaining confidentiality per company privacy policies.
- Accelerated closing processes through proactive communication with agents and vendors.
- Minimized transaction errors by thoroughly reviewing documents for accuracy and compliance.
- Facilitated successful closings by coordinating with escrow officers and other professionals.
Education
Real Estate Broker Licensing -
Westford College of Real Estate
Glendale, Arizona01.2015
Real Estate Agent Licensing - undefined
Westford College of Real Estate
Glendale, Arizona01.2005
Skills
- Administrative Assistance
- File Management
- Data Entry
- Project Management
- Negotiation
- Short Sales
- Investment Properties
- Residential Homes
- Property and casualty insurance
- Transaction Management
- Project Planning
- Customer Service
- Seller Representation
- Real Estate Transaction Desk
Affiliations
- National Association of Realtors
- Arizona Association of Realtors
- West Maricopa Association of Realtors
Interests
Timeline
Insurance Specialist
COUNTRY Financial
05.2023 - Current
Transaction Coordinator
PowerHouse TC
05.2019 - 02.2021
Licensed Realtor/Associate Broker
My Home Group
02.2005 - Current
Real Estate Agent Licensing - undefined
Westford College of Real Estate
Real Estate Broker Licensing -
Westford College of Real Estate
ADDITIONAL EXPERIENCE
- Personal Assistant/Nanny | In Luck Inc. | Scottsdale, Arizona
- Habilitation Therapist | H.O.P.E Group LLC | Phoenix, Arizona