- Community Cleanup
- Getting involved in local advocacy groups to promote positive change in the community
- Participating in fundraising events to support local charities, schools, or community projects
Leslie Harmon
Greensboro,NC
Summary
Dynamic sales professional with a proven track record at Kohl's Department Store, excelling in product sales and customer service. Skilled in assessing customer needs and implementing effective upselling techniques, consistently achieving sales targets. Strong teamwork and collaboration abilities enhance customer satisfaction and drive repeat business.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
12
12
years of professional experience
Work History
Sales Associate
Kohls Department Store
11.2016 - 02.2017
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Overnight Stocker
Walmart
05.2005 - 02.2006
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Maintained neat, organized stockroom free of hazards.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Contributed to loss prevention efforts by monitoring stock levels, identifying discrepancies, and reporting concerns to management.
Education
High School Diploma -
Grimsley
801 N JOSEPHINE Boyd Street, Greensboro NC06-1986
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Listening skills
Inventory control
Time management
Upselling
Interests
Timeline
Sales Associate
Kohls Department Store
11.2016 - 02.2017
Overnight Stocker
Walmart
05.2005 - 02.2006
High School Diploma -
Grimsley