Leslie Harvey
St Louis,MO
Summary
At Barnes Jewish West County Hospital, I excelled in coordinating complex patient scheduling for various imaging procedures, demonstrating strong multitasking abilities and communication skills. My expertise in patient documentation and adherence to HIPAA regulations enhanced patient experience and operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Barnes Jewish West County Hospital
Creve Coeur , MO
07.2006 - Current
- Scheduling patients for MRI, CT scan, ultrasound, PET scan, echo, and nuclear medicine requires careful coordination to ensure all pre-scan requirements are met. Each type of imaging may have specific preparation instructions, such as fasting or avoiding certain medications. It's essential to confirm availability of both the equipment and any necessary personnel, such as radiologists or technicians, to minimize patient wait times. Clear communication with patients about the scheduling process, preparation, and estimated time for each procedure can improve overall experience and reduce cancellations.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Answered phones promptly in a professional manner.
- Performed pre-registration functions, such as verifying demographic information and obtaining authorizations.
Education
Associate of Applied Science -
Allied
St Louis, MO05-2004
Associate of Science - Sonographer Cardiac Echo Technician
Forest Park Community
St Louis, MOSkills
- Scheduling appointments
- Patient documentation
- Multitasking Abilities
- Data entry skills
- Communication Skills
- Team collaboration
- Interpersonal skills
- Knowledge of medical terminology
Accomplishments
- Deans List
Certification
- Associates in Applied Science
Timeline
Patient Access Representative
Barnes Jewish West County Hospital
07.2006 - Current
- Associates in Applied Science
Associate of Applied Science -
Allied
Associate of Science - Sonographer Cardiac Echo Technician
Forest Park Community
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