Leslie Hernandez
Fort Worth
Summary
Dynamic professional with a proven track record at Molina Healthcare, excelling in customer service and problem-solving. Adept at developing tailored solutions and fostering teamwork, I leverage strong organizational skills to enhance efficiency and client satisfaction. Committed to continuous improvement and adaptable to fast-paced environments, I thrive in collaborative settings.
Overview
6
6
years of professional experience
Work History
Molina Member Representive
Molina Healthcare
Fort Worth, TX
11.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained accurate records of customer interactions in CRM system for future reference.
- Educated patients on appointment scheduling procedures and available healthcare options.
- Managed a
Insurance Agent
Low Cost Insurance
Fort Worth, TX
08.2022 - 12.2024
- Developed comprehensive insurance policies tailored to individual client needs.
- Conducted thorough risk assessments to determine optimal coverage levels.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with underwriters to streamline policy approval processes and enhance efficiency.
Executive Assistant
J Mor Machinery
Fort Worth, TX
03.2022 - 10.2022
- Coordinated schedules and meetings for executives, ensuring optimal time management and resource allocation.
- Managed correspondence, prioritizing communications to enhance executive efficiency and responsiveness.
- Developed and maintained filing systems, improving document retrieval speed and organization.
- Assisted in preparing reports and presentations, ensuring accuracy and adherence to corporate standards.
- Reviewed invoices for accuracy and completeness prior to issuing payments.
- Interacted with contacts from other organizations to gather information regarding invoices.
- Collected and filed invoices and payment receipts.
Wellness Coordinator
The Joint Chiropractic
Fort Worth, TX
01.2020 - 12.2021
- Developed and implemented wellness programs to enhance patient care and community engagement.
- Coordinated health workshops, educating clients on wellness practices and chiropractic benefits.
- Collaborated with healthcare professionals to create tailored wellness plans for patients.
- Managed scheduling and logistics for events, ensuring smooth operations and participant satisfaction.
Education
High School Diploma -
Boswell Highschool
Saginaw, TXNo Degree - Billing Specialist
Arlington Career Institution
Arlington, TX10.2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking Abilities
- Computer skills
- Organization and time management
- Verbal communication
Timeline
Molina Member Representive
Molina Healthcare
11.2025 - Current
Insurance Agent
Low Cost Insurance
08.2022 - 12.2024
Executive Assistant
J Mor Machinery
03.2022 - 10.2022
Wellness Coordinator
The Joint Chiropractic
01.2020 - 12.2021
High School Diploma -
Boswell Highschool
No Degree - Billing Specialist
Arlington Career Institution