Leslie Mercedes
Washington,DC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
RASA
06.2022 - Current
- Sustained high levels of customer service during high-volume, fast-paced operations
- Conflict & Complaint Resolution
- Food Sanitation and Safety
- Inventory Management
The VIVA School Reception
The Viva School
08.2021 - 06.2024
- Organize performances
- Provided receptionist services and excellent customer service
- Learn and develop the skills, attitudes, and commitment required to succeed in today's workplace
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
Intern
Smile HQ Dental Office
06.2023 - 08.2023
- Assisted in chart preparations, x-ray analysis, and room turnover.
- Sorted and organized dental inventory.
- Participated in workshops and presentations to gain knowledge concerning technological advancement in the field.
- Interacted with patients in-person to aid dental procedures.
- Explored new technologies and approaches to streamline processes.
- Maintained overall safe work environment as a sterilization technician.
Education
Graphic Design & Digital Media Concentration
McKinley Technology High School
High School Diploma -
Mckinley Technology High School
Washington, DC04.2024
Skills
- Social Perceptiveness
- Analytical Thinking
- Time Management
- Problem-Solving
- Fluent in English and Spanish
- Microsoft Word
Skills Interests
Photoshop, Character Animate, Adobe Illustrator, Adobe Animator, True, True, True, Spanish, English, True, True, True
Certification
Adobe Photoshop Certification and Specialization in Graphic Design
Photoshop Certification
Acquired by taking four year long courses in Graphic Design, Illustration, and Web Design. Received by passing the Certiport certification exam.
Timeline
Intern
Smile HQ Dental Office
06.2023 - 08.2023
RASA
06.2022 - Current
The VIVA School Reception
The Viva School
08.2021 - 06.2024
Graphic Design & Digital Media Concentration
McKinley Technology High School
High School Diploma -
Mckinley Technology High School
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