Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie HinesBey

Houston,TX

Summary

Experienced in coordinating food preparation and delivery to as many as 200 guests at private, business and public events. Smooth and well-prepared to carry out work without delay. Skillfully manage team, food and time issues with excellent problem-solving and multitasking abilities.

Enthusiastic Personal Fitness Trainer capable of providing personalized attention and professional instruction to maximize clients' health and fitness goals. Adept at tracking and recording data to show the progress of each client. Skilled at counseling clients in the area of nutrition for fat loss and muscle growth.

Demonstrated success and skill in encouraging clients to achieve and exceed personal fitness goals.

Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Overview

16
16
years of professional experience

Work History

Driver

Lyft
Houston, TX
09.2023 - Current
  • Navigated city routes efficiently to ensure timely passenger pickups.
  • Maintained vehicle cleanliness and performed routine inspections for safety.
  • Communicated effectively with passengers to provide a positive experience.

Personal Trainer/Manager

Planet Fitness Gym
Houston, TX
07.2020 - 11.2023
  • Developed personalized training programs for diverse client needs.
  • Managed daily operations of fitness facility and staff schedules.
  • Trained and mentored new personal trainers and fitness staff.
  • Conducted assessments to evaluate client fitness levels and progress.
  • Implemented safety protocols to ensure a secure training environment.
  • Led workshops on health, nutrition, and fitness best practices.
  • Collaborated with management to enhance service offerings and programs.
  • Maintained equipment and ensured cleanliness of training areas.
  • Conducted new hire orientations for incoming Personal Trainers.
  • Resolved any customer complaints or issues related to the delivery of personal training services in a timely manner.
  • Assisted in developing fitness classes that meet the needs of different age groups and abilities.

Caterer

Owner Operator No Sauce BBQ
Litchfield Park, AZ
01.2012 - 05.2018
  • Worked with establishment managers and event coordinators to ensure adequate personnel and appropriation of accommodations were present for event success.
  • Delivered customer service excellence by promptly filling guests’ orders, communicating food requests to kitchen personnel and offering assistance ahead of requests.
  • Delivered customer service excellence by promptly filling guests’ orders, communicating food requests to kitchen personnel and offering assistance ahead of requests.
  • Verified supplies availability throughout event duration by monitoring and restocking food and service stations.
  • Discussed menu options, venue locations and event budget with clients to provide accurate service, food, and beverage quotes.
  • Verified safe and appropriate food temperatures and sanitary conditions of banquet and foodservice areas.
  • Accurately estimated amount of food to prepare for events.
  • Took customers' orders by recording requested menu items, substitutions and add-on's.
  • Cooked and prepared [BBQ] food items by slow smoking meats to perfection, also prepared sides and all other  ingredients.
  • Provided catering at special functions for diverse clientele.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Accepted payments and made change to process transactions.
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
  • Monitored and counted food stock and supplies to reorder on time.
  • Discussed menu options, venue locations and event budget with clients to provide accurate service, food and beverage quotes.

Personal Trainer

Self Employed Litchfield Park AZ
Litchfield Park, AZ
02.2009 - 05.2018
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Trained clients effectively and built dynamic customer relationships, which cut learning time in half. 
  • Supplied clients with list of exercises and activities.
  • Arranged motivational exercise programs to promote healthy lifestyle choices.
  • Communicated with clients to determine goals and performed client assessments. 
  • Created fitness routines to motivate clients to remain in wellness programs.
  • Assisted clients with coming up with reasonable diets and nutritional guidelines.
  • Successfully completed training initiatives, increasing customer loyalty. 
  • Created and led custom and group fitness sessions, including the Total Body Boot Camp program.
  • Created individual workout routines based on member fitness level.
  • Provided clients with educational information, including materials on preventative care, nutrition, body mechanics, fitness, stress management and ergonomics.
  • Studied multiple programs to provide health education, wellness and fitness program development to clients.

Education

National Strength & Conditioning Association(NSCA) - personal Trainer

School of Exercise, Training and Science
Phoenix,

Skills

  • Guest and client satisfaction
  • Valid Nevada Driver's License
  • Vehicle inspection
  • Route navigation
  • Professional demeanor
  • Detail-oriented
  • Safe food handling
  • Personable and friendly

Timeline

Driver

Lyft
09.2023 - Current

Personal Trainer/Manager

Planet Fitness Gym
07.2020 - 11.2023

Caterer

Owner Operator No Sauce BBQ
01.2012 - 05.2018

Personal Trainer

Self Employed Litchfield Park AZ
02.2009 - 05.2018

National Strength & Conditioning Association(NSCA) - personal Trainer

School of Exercise, Training and Science