Leslie Hubbard
Spokane
Summary
Dynamic professional with experience at Atrium Hotel Irving, excelling in customer service and problem-solving. Proven ability to manage front desk operations while fostering teamwork and maintaining accurate records. Skilled in crisis response from my role as a Mental Health Technician, ensuring safety and support for clients.
I care about people and my job and it shows in my work.
Overview
5
5
years of professional experience
Work History
Hotel Front Desk Clerk
Atrium Hotel Irving
08.2021 - 04.2022
- Provided exceptional customer service to guests, addressing inquiries and resolving issues efficiently.
- Assisted in managing front desk operations, including check-ins, check-outs,
- Maintained accurate records of room availability and reservations using hotel management software.
Mental Health Technician
Eastern State Hospital
11.2016 - 02.2021
- Maintained safety protocols to ensure a secure environment for patients and staff.
- Responded effectively to crisis situations, utilizing de-escalation techniques as needed.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Education
High School Diploma - General Studies
Lewis And Clark HS
Spokane, WASkills
* Several years in medical/healthcare
* Teamwork and collaboration
* Excellent in problem solving
Timeline
Hotel Front Desk Clerk
Atrium Hotel Irving
08.2021 - 04.2022
Mental Health Technician
Eastern State Hospital
11.2016 - 02.2021
High School Diploma - General Studies
Lewis And Clark HS