Leslie Johnston
Hudsonville,MI
Summary
Results-driven process assistant specializing in process optimization and team collaboration. Demonstrated ability in effective communication and innovative problem-solving, leading to improved operational efficiency and compliance assurance.
Overview
11
11
years of professional experience
Work History
Process Assistant
Amazon
Caledonia, Michigan
03.2020 - Current
- Conducted training sessions for new hires on operational procedures and safety protocols.
- Monitored equipment performance, identifying issues and coordinating maintenance activities.
- Collaborated with team leaders to streamline daily operations and establish priorities.
- Supported team members in effectively addressing process-related challenges.
- Identified areas for improvement and recommended solutions to optimize processes.
- Developed innovative solutions for complex problems through collaboration with colleagues.
Manager
American Gas & Oil
Grand Rapids, MI
05.2015 - 08.2018
- Collaborated with senior management to design strategies that elevated service quality.
- Delivered exceptional customer service, achieving high levels of customer satisfaction.
- Cultivated a collaborative team environment, enhancing morale and productivity.
- Ensured compliance with company policies and industry regulations in all interactions.
Education
Associate of Arts - Health Administration
University of Phoenix
Tempe, AZ08-2010
Skills
- Process optimization
- Lean methodologies and Six Sigma techniques
- Workflow management
- Compliance monitoring
- Equipment management
- Problem-solving and innovative thinking
- Team collaboration and effective communication
Work Preference
Salary Range
$60000/yr - $200000/yrTimeline
Process Assistant
Amazon
03.2020 - Current
Manager
American Gas & Oil
05.2015 - 08.2018
Associate of Arts - Health Administration
University of Phoenix