Leslie Louis
Asheville,NC
Summary
Enthusiastic professional with several years of success delivering quality dining and cleaning experiences.I am dedicated to engaging in a substance use and recovery community and utilizing a decade of recovery experience to support and empower individuals facing similar challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Banquet Captain
Southern Harvest Catering Company
Durham, NC
02.2019 - 12.2021
- Organized banquet staff to ensure efficient service of guests.
- Collaborated closely with catering managers on upcoming events and their needs.
- Inspected banquet areas before each event to ensure they met standards of cleanliness.
- Ensured adherence to health codes and regulations during food preparation and service.
- Trained new employees on proper sanitation practices, customer service etiquette.
- Coordinated with food and beverage team on menu selections and serving times.
- Managed scheduling for all banquet personnel including assigning shifts and tracking hours worked.
- Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
- Resolved customer complaints promptly while maintaining a professional demeanor.
Cleaner
Tracey Dehart
Hillsborough, NC
10.2016 - 03.2019
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Provided assistance with laundry services when needed.
- Emptied trash cans and replaced liners as needed.
- Inspected rooms for cleanliness prior to guest arrival.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Washed windows both inside and outside of the facility.
Education
Bachelor of Science - Social Work
Western Carolina University
Cullowhee, NC05-2027
Associate of Applied Science - Social And Human Services
Asheville Buncombe Technical Community College
Asheville05-2025
Skills
- case management
- substance abuse awareness
- client advocacy
- resource coordination
- program development
- social services knowledge
Accomplishments
- A member of The National Society of Leadership and Success
- A member of Phi Theta Kappa Honor Society.
- Keynote Speaker at the 2024 International Overdose Awareness Rally in Raleigh North Carolina
Certification
- Human Services and Substance Abuse Study Technology Certificate
Affiliations
- Adopted Parent of Soco Falls in Cherokee NC through Waterfall Keepers of North Carolina
Timeline
Banquet Captain
Southern Harvest Catering Company
02.2019 - 12.2021
Cleaner
Tracey Dehart
10.2016 - 03.2019
Bachelor of Science - Social Work
Western Carolina University
Associate of Applied Science - Social And Human Services
Asheville Buncombe Technical Community College