Leslie Lunsford
Fairfield,OH
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Assistant General Manager
McDonald's
Hamilton, Ohio
11.2008 - Current
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Mentored and motivated team members to achieve challenging business goals.
- Handled cash accurately and prepared deposits.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Motivated, trained and disciplined employees to maximize performance.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Weekly truck orders
- End of the month inventory
- Weekly schedule
Education
High School Diploma -
Edgewood High School
Trenton, OH05.2012
Skills
- Focus and Follow-Through
- Goal Setting
- Records Organization and Management
- Team Leadership
- Recruitment and Hiring
- Staff Scheduling
- Department Oversight
- Customer Service Management
- Employee Motivation
- Verbal and Written Communication
- Money Handling
- Customer Relations
- Inventory Tracking and Management
- Multitasking and Prioritization
- Decision Making
Timeline
Assistant General Manager
McDonald's
11.2008 - Current
High School Diploma -
Edgewood High School