LESLIE MARTINEZ
Deer Park,NY
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Reputable Technician with several years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision. Trustworthy individual offering several years working as qualified technician. Focused and enthusiastic performer promoting exceptional skill in diagnosing issues and performing repairs. Broad knowledge of machines, production processes and maintenance processes.
Overview
7
7
years of professional experience
Work History
Technician & Sales Representative
PhoneFix it
Glen Cove, New York
07.2021 - Current
- Operated and maintained machinery for efficient production processes.
- Maintained inventory accuracy by tracking stock levels and managing product displays.
- Participated in promotional events to boost product awareness and engage potential buyers.
- Provided technical support to customers with existing devices and troubleshooted issues they were having.
- Verified customer's identity before activating new devices.
Manager
Infinity Multiservices
Bay Shore, New York
01.2020 - 07.2021
- Installed cellular equipment and infrastructure to enhance network performance.
- Conducted routine maintenance on cellular systems to ensure operational efficiency.
- Replaced broken components such as screens, batteries, speakers, and antennas on damaged cellphones.
- Participated in promotional events to boost product awareness and engage potential buyers.
- Provided technical support to customers with existing devices and troubleshooted issues they were having.
Technical Specialist & Sales
JTA Comunications
Huntington, New York
11.2018 - 12.2020
- Diagnosed and repaired various cell phone models with precision and efficiency.
- Assisted customers in troubleshooting device issues and providing technical support.
- Collaborated with team members to enhance repair processes and service quality.
- Completed new OS installations on phones, tablets and laptops.
- Assembled and installed communication equipment.
- Assisted customers with product selection and service inquiries.
- Processed sales transactions accurately and efficiently.
Education
High School Diploma -
Complejo Educativo El Salvador
El Salvador12-2016
Some College (No Degree) - Technological Repairs And Maintenance
Escuela Tecnica Tecnologica ES
El SalvadorSkills
- Cellular network installation
- OS installation
- Customer relationship management
- Sales support
- Problem solving
- Electronic repair
- Machinery maintenance
- Plant operations support
- Installation and repair
Accomplishments
- Simple Mobile winner of the quarter with the most activations 2023
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Technician & Sales Representative
PhoneFix it
07.2021 - Current
Manager
Infinity Multiservices
01.2020 - 07.2021
Technical Specialist & Sales
JTA Comunications
11.2018 - 12.2020
High School Diploma -
Complejo Educativo El Salvador
Some College (No Degree) - Technological Repairs And Maintenance
Escuela Tecnica Tecnologica ES
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