Leslie Medero
Mission,KS
Summary
Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering two years of experience in Package Shipping and Handling
Overview
6
6
years of professional experience
Work History
Attendant
Santa Marta
Overland Park, KS
06.2023 - Current
- Enhanced customer satisfaction by providing efficient and courteous service.
- Maintained a clean and safe environment for residents through regular inspection and cleaning tasks.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Collaborated with team members to improve overall service quality and resident experience.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
Customer Service Representative
Chartroose Caboose
Lenexa, KS
09.2022 - 06.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Representative
The UPS Store
Hoboken, NJ
09.2020 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responsible for front desk of store, attending clients, shipping items and providing answers to questions.
- Resolved customer concerns and complaints in a timely manner, ensuring complete satisfaction and repeat business.
- Streamlined checkout process by accurately handling cash transactions, issuing receipts, and ensure packages were ship ready.
Dog Pet Sitter
Bayonne Critter Care
Bayonne, NJ
03.2018 - 03.2020
- Enhanced client satisfaction by providing personalized and attentive care for their pets during sitting appointments.
- Maintained a safe and comfortable environment for dogs, ensuring proper exercise, feeding, and playtime routines.
- Ensure that all pets in care were walked and exercised based on their recommended routine by owner.
Education
High School Diploma -
Bayonne High School
Bayonne05.2013
Skills
- Safety Awareness
- Fast Thinking
- Time Management
- Bilingual
- Fast Learner
- Dealt with money transactions
- Over two years experience in shipping environments
Timeline
Attendant
Santa Marta
06.2023 - Current
Customer Service Representative
Chartroose Caboose
09.2022 - 06.2023
Customer Service Representative
The UPS Store
09.2020 - 08.2022
Dog Pet Sitter
Bayonne Critter Care
03.2018 - 03.2020
High School Diploma -
Bayonne High School