Summary
Work History
Education
Skills
Timeline
Generic

Leslie Moore

Spring,TX

Summary

Dynamic customer service representative with a proven track record at The Village Vet at Sterling Ridge. Leveraged active listening and critical thinking to enhance client interactions and streamline appointment scheduling. Maintained meticulous records, ensuring service continuity and financial accuracy, while collaborating effectively with veterinary staff to elevate patient care.

Work History

CSR

The Village Vet at Sterling Ridge
The Woodlands
2014 - 2024
  • Assisted clients with inquiries and appointment scheduling, enhancing customer experience.
  • Processed payments and managed transactions accurately, ensuring financial integrity.
  • Maintained detailed records of customer interactions, improving service continuity.
  • Collaborated with veterinary staff to coordinate patient care effectively.

Education

Bachelor of Science - Education

Texas A&M University
College Station, TX
05.1982

Skills

Customer service

Active listening

Critical thinking

Data entry

Timeline

CSR

The Village Vet at Sterling Ridge
2014 - 2024

Bachelor of Science - Education

Texas A&M University

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Leslie Moore